drjobs Fall 2025 Community Manager Co-op July through December

Fall 2025 Community Manager Co-op July through December

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1 Vacancy
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Job Location drjobs

Needham, MA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

About Us

SharkNinja is a global product design and technology company with a diversified portfolio of 5star rated lifestyle solutions that positively impact peoples lives in homes around the world. the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories driving significant growth and market share gains. Headquartered in Needham Massachusetts with more than 3300 associates the companys products are sold at key retailers online and offline and through distributors around the world.


**Please note this role is for a Fall (July to December 2025 coop or postgraduate internship no more than one year removed from graduation.

As a Community Manager Coop you will be the primary liaison between our brand and our community of customers followers and enthusiasts. You will be responsible for nurturing relationships facilitating discussions and fostering a positive and supportive environment within our online communities. The ideal candidate will be passionate about our brand highly communicative and adept at building and maintaining relationships.

Key Responsibilities:

  • Implement a community engagement strategy to grow and nurture our online communities across various platforms including but not limited to social media forums and online groups.
  • Actively monitor and respond to community feedback inquiries and discussions in a timely and professional manner representing our brand voice and values.
  • Cultivate and maintain relationships with community members influencers and brand advocates to foster loyalty and advocacy.
  • Create and curate engaging content including posts polls contests and events to stimulate interaction and participation within the community.
  • Collaborate with crossfunctional teams including marketing customer support and product development to gather insights and feedback from the community and advocate for their needs and preferences.
  • Identify and leverage opportunities for usergenerated content testimonials and case studies to showcase the value and impact of our products or services.
  • Monitor community trends sentiment and engagement metrics to measure the effectiveness of community initiatives and inform future strategies.
  • Stay informed about industry trends best practices and emerging technologies related to community management and social media.

Qualifications:

  • Excellent written and verbal communication skills with the ability to communicate effectively with diverse audiences and adapt to various communication styles.
  • Strong interpersonal skills and the ability to empathize with community members address concerns and resolve conflicts diplomatically.
  • Proficiency in social media management and analytics tools.
  • Creative thinking and problemsolving abilities with a proactive and resultsdriven mindset.
  • Passion for our brand and industry with a genuine interest in building relationships and fostering community engagement.
  • Ability to work independently and collaboratively in a fastpaced dynamic environment.

Our Culture

At SharkNinja we dont just raise the barwe push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible push boundaries and deliver results that others only dream of. If you thrive on breaking out of your swim lane youll be right at home.

What We Offer

We offer competitive health insurance retirement plans paid time off employee stock purchase options wellness programs SharkNinja product discounts and more.We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining whats possible. When you join youre not just part of a companyyoure part of an outrageously extraordinary community. Together we wont just launch productswell disrupt entire markets.

At SharkNinja Diversity Equity and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinjas innovation every day. We support ALL associates in bringing their authentic selves to work making an impact and having the opportunity for career acceleration. With help from our leadership associates and our community we aim to have equity be a key component of the SharkNinja DNA.

Learn more about us:
Life At SharkNinja
Outrageously Extraordinary


Required Experience:

IC

Employment Type

Full Time

About Company

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