Program Analyst III
Program Analyst III
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Description
SEWSEl Paso Customer Service Center (Eastside). Although located at SEWS El Paso Office this is a Hybrid position which combines both in office and offsite work. Associates are required to work at least three days in the office each week but also have the flexibility to work offsite
Program Analyst III
Function of the Program Analyst includes but is not limited to providing Program Management support by coordinating analyzing and tracking issues for prototypes. Plan direct and coordinate the distribution of preproduction orders to ensure the exact delivery planning and excellent customer service.
- Plan direct and coordinate the storage and distribution of products for Automotive OEM PIA accounts. resolve demand related problems both internally and externally
- Ensures exact delivery and excellent customer service through fast and accurate processing of orders communication and coordinating with other departments to resolve inquires.
- First point of customer contact for general inquiries such as inventory scheduling shipping calendar schedules shortages promise dates etc.
- Build and maintain a good business relationship with clients by providing prompt and accurate service so as to promote customer loyalty & satisfaction.
- Responds to and provides solutions for customers complaints through the creation of 8D STR or customer specific corrective action reports
- Responsible for the data integrity of reports being submitted and data being entered within the Customer specific programs.
- Continuously train and develop the SEWS Team with the knowledge and understanding of all customer procedural requirements in order to achieve 100 on time delivery performance & customer satisfaction.
- Review process and distribute customer orders inventory reports by FIFO QA requests customer labels SPCLs DLCs rework instructions & shipment schedules.
- Initiate and direct meetings to support the supply chain in order to plan for future customer orders and/or eliminate current shortages and past due orders as well as eliminate obsolescence.
- Program Management activities related to internal/external costs production problems delivery & performance ratings MMOG activities and corrective action requests.
Qualifications
- Work Experience 57 years minimum experience in production and/or material planning and warehouse operations
- Education: Bachelor degree with concentration on Supply Chain Management or similar study preferred
- Skills/Certifications: English fluency required.
- Business Spanish reading typing and speaking proficiency required.
- Proficient Microsoft Applications (Excel Access power point word) skills required.
- Strong mathematical skills required.
- Excellent oral and written communication skills required.
- Must be able to perform in a stressful environment.
- Sequential manufacturing / scheduling / international business / import experience preferred
- FORD system FCA supplierconnect portal experience preferred.
- Others: Knowledge of the effective manufacture and distribution of finished goods primarily on Automotive industry
Required Experience:
IC
Employment Type
Full-Time
