Front DeskSales Team Member
Front DeskSales Team Member
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Job Description
- Bonus based on performance
- Company parties
- Employee discounts
- Flexible schedule
- Free uniforms
- Training & development
Calling all gamechangers! At Goldfish Swim Schools being a Front Desk Team Member means more than just greeting guests its about making waves in their experience. Picture yourself welcoming families with a warm smile providing topnotch service and being the friendly face they look forward to seeing every visit. But the perks dont stop there were all about recognizing your hard work with Snack Shack bonuses pizza parties gift cards and other awesome rewards!
With paid training and flexible shifts that are perfect for students or anyone looking to grab extra hours without working late nights youll find the perfect balance between work and life. And with our rapid growth theres plenty of room for advancement for the right candidate. If youre ready to make a difference love working with kids and want to be a part of our tightknit team then come join us at Goldfish Swim School. Lets dive in and make some waves together!
See our video on the Goldfish Experience: Responsibilities:
- Answers telephones responds to inquiries takes messages and screens and directs phone calls in a professional manner.
- Processes student registrations using effective sales/customer service techniques.
- Schedules and manages birthday/pool parties. Supervises private party staff.
- Resolves customer concerns/complaints using a professional approach.
- Assists members with purchases of merchandise and vending.
- Greets parents and students as they report to the front desk.
- Checks in students on the attendance tracking system.
- Maintains cleanliness of the front desk area Snack Shack area changing areas restrooms and observation area.
- Monitors Snack Shack area and provides guidance to Snack Shack staff.
- Checks voicemail and email correspondence and responds in a timely manner.
- Updates informational displays with accurate and timely promotions and literature.
- Provides occasional administrative support for management personnel including the General Manager and Assistant General Manager.
- Makes customer calls to resolve open account problems.
- Prepares twice daily student lesson schedules for use by instructors and management staff.
- Enforces safety rules and regulations to prevent accidents. Administers first aid when necessary.
- Fulfills other duties and responsibilities as assigned by the Employer.
- Ability to work with children.
- Excellent interpersonal communication and organizational skills.
- Instructor/coach camp counselor and/or childcare provider a plus!
- 2 years of customer service and/or administrative office experience required
- Familiarity with Microsoft Word Excel and other software systems.
- Must pass background examinations (included with training).
- Paid training to kickstart your career
- Opportunities for promotions and growth
- Flexible hours even just one shift per week 4 hours)
- No late nights with afternoon shifts ending at 8 pm
- Increased social opportunities for networking and fun
Starting Pay Rate: $17 with regular opportunities for wage increases
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. Theres more than vibrant colors a tropical theme and happy children. Theres something different something extraordinary. Something truly GOLDEN. Its passion. Not just a passion for kids or a passion for swimmingits a special passion for changing even saving lives by being a part of kids learning to swim.
When you work at Goldfish youre not just an employee. Youre a part of something bigger. Youre making an impact; a splash in the lives of the children in your community. Youre an integral part of a team working together to move forward a mission. Youre also making waves in your future learning life lessons in and out of the pool through mentorship leadership and passion. At Goldfish its more than a job its an endless pool of possibilities opportunities and lifechanging moments!
Making Waves with Passion Purpose & Core Values!
At Goldfish our core values are at the heart of everything we do and behind every decision that we make. To us these values are more than just words theyre embraced with purpose in our everyday lives and what allows us to make a splash in our community and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things make the right decisions and treat people with Integrity Compassion Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal about lifes accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages benefit programs and terms and conditions of employment which may vary at each Goldfish Swim School location.
Employment Type
Part-Time
