Commercial Lines Account Manager SME

About The Role

HUB continues to grow and is seeking a dynamic Commercial Account Manager. In this role you will manage an assigned book of business and ensure client satisfaction. This is an ideal role for a strong team player who is detailoriented and enjoys working with people. A commitment to delivering results on required deadlines.

What Youll Do

• Service and Sales Meeting new and existing clients needs including quotations premium adjustments and endorsements; accepting and processing online quotes.
• Be accountable for a book of business; Function as one of the primary points of contact on accounts; responsible for maintaining key client and insurer relationships.
• Negotiate with insurers for coverage and price that meet the needs of the client.
• Handle renewals and monitor the processing of policy documents binders certificates and billings.
• Ensure Account Receivables are collected in a timely manner.
• Prepare and monitor insurance submissions proposals and summaries of insurance (when required).
• Advocate for clients during the claims process; Engage the claims team on critical claims matters.
• Fulfil new business growth and client retention.
• Support and promote crosssell / upsell initiatives

What Youll Need for Success

• RIBO (Registered Insurance Broker of Ontario) license Required
• Typically 2 years of industry or product line experience; exposure to commercial risks preferred
• Experience delivering clientfocused solutions based on customer needs (Sales and Service).
• Strong customer service focus with the ability to deliver positive customer experiences
• Professional communication and strong interpersonal skills
• Selfstarter and strong team player able to work within Production and Service teams
• Effective organizational skills and time management
• Working knowledge of Microsoft Office Products (Word and Excel)
• Ability to learn and understand new systems quickly; EPIC fluency is an asset
• Currently holding or working towards insurance designation such as CIP CAIB etc. is an asset

Why Choose HUB

When you choose HUB youre choosing a competitive exciting and friendly work environment that strategically positions you for longevity and offers significant advancement growth and success opportunities. To read more about HUB please visit committed to you and your wellbeing with a variety of benefits such as:

• Competitive compensation package including additional ways to earn income beyond the basics of base pay (referral incentive programs bonus eligibility etc.
• A flexible hybrid environment and paid time off that allows for a work/life balance
• Robust and flexible benefits options that cater to your individual needs with a company RRSP match
• A commitment to your future via HUBsponsored training development & educational programs to enhance your industry knowledge and expertise opportunities for tuition reimbursement
• Reimbursement of license fees and professional membership dues
• Perks and rebates on events travel and accommodations as well as discounted rates for personal home & auto insurance

Culture and Belonging: Our Commitment

At HUB International we are dedicated to fostering a culture where everyone feels a sense of belonging. We value the unique experiences and perspectives that each team member brings creating an environment where all voices are welcomed and respected. If you require assistance or accommodation at any stage of the recruitment process we encourage you to let us knowwere here to support you. At HUB building an inclusive workplace isnt just part of what we doits at the heart of who we are.

Service: Our Ethos

At HUB International service defines who we are. This dedication extends not only to our clients but also to our employees and the communities were proud to support. Our regional offices are actively engaged in local initiatives reflecting our commitment to giving back and making a meaningful difference.

When you join HUB youll find more than just a careeryoull become part of a team where your skills are valued your growth is encouraged and your contributions have a lasting impact.