Sr Technical Program Manager Crossborder Tech
Sr Technical Program Manager Crossborder Tech
Posted on :
12-04-2025
Employer Active
1 Vacancy
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Job Description
Are you interested in building next generation services that will redefine international trade at Amazon Do you want to improve how shoppers around the world discover and purchase global merchandise Amazon Exports and Expansion builds services responsible for enhancing the international shopping experience. Our mission is to provide a onestop shopping experience to crossborder customers that includes:
Build solutions that reach millions of new customers all over the world providing them with a world class shopping experience in their local language payment methods and currencies.
Drive customer experience technology for supporting customers all over the world.
Work closely with the business to define the expansion strategy and figure out innovative solutions to help this thriving business continue to its exponential growth.
We are looking for an experienced handson TPM to solve complex problems and support our organization as we deliver innovative technology solutions. You will be relied upon to improve efficiency and planning from learnings across multiple product launches as well as to develop and manage processes and frameworks supporting the organization.
As a TPM you will lead and work with talented teams to innovate and deliver business and software solutions. Your ability to define and develop highly scalable and high performance web services is essential. You will have opportunities to work on both frontend (Website and Mobile App) and backend (Services) technologies and interact with business stakeholders directly. In addition successful candidates will lead by example and balance development responsibilities while participating in crossteam efforts including architecture planning.
In this role you should feel comfortable gathering requirements across the many retail systems creating and maintaining technical project plans and diving into the technical details to understand the nuances and complexities involved. If this sounds like you lets talk more!
Key job responsibilities
Plan programs backwards from delivery dates understanding multiple teams capacity resource demand and interdependencies.
Organize and lead technical teams for deep diving challenging issues and solution options. Propose advance scrutinize and improve highlevel designs. Extend Global Store and Core Exports reach and capabilities to enhance experience for current customers and to broaden selection for new customers.
Troubleshoot technical issues capture and guide progress with business and technical stakeholders document findings and parlay your learning into future crossborder strategy and improvements.
Analyze and present tradeoffs for issue solution options or for prioritization among investment options. Create articulate influential documents to guide discussions decisions escalations and important debates.
Continually document and improve the Crossborder Technology delivery process for current and future TPMs in your team.
Represent Crossborder Tech in broader processes such as infrastructure forecasting and planning operational planning and engineering and operational excellence improvement initiatives.
Provide regular artifacts and ceremonies of technical program management such as managing risks and issues tracking and communicating status at multiple levels hosting technical sessions checkpoints and leadership reviews.
About the team
We are a globallydistributed team who develop some of the companys most critical shopping technology goals. We work across multiple distributed systems that are owned by distinct teams. Our work is complex and challenging loaded with initial ambiguity and highly fulfilling.
7 years of working directly with engineering teams experience
5 years of technical product or program management experience
3 years of software development experience
5 years of technical program management working directly with software engineering teams experience
Experience managing programs across cross functional teams building processes and coordinating release schedules
5 years of project management disciplines including scope schedule budget quality along with risk and critical path management experience
Experience managing projects across cross functional teams building sustainable processes and coordinating release schedules
Experience defining KPIs/SLAs used to drive multimillion dollar businesses and reporting to senior leadership
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Build solutions that reach millions of new customers all over the world providing them with a world class shopping experience in their local language payment methods and currencies.
Drive customer experience technology for supporting customers all over the world.
Work closely with the business to define the expansion strategy and figure out innovative solutions to help this thriving business continue to its exponential growth.
We are looking for an experienced handson TPM to solve complex problems and support our organization as we deliver innovative technology solutions. You will be relied upon to improve efficiency and planning from learnings across multiple product launches as well as to develop and manage processes and frameworks supporting the organization.
As a TPM you will lead and work with talented teams to innovate and deliver business and software solutions. Your ability to define and develop highly scalable and high performance web services is essential. You will have opportunities to work on both frontend (Website and Mobile App) and backend (Services) technologies and interact with business stakeholders directly. In addition successful candidates will lead by example and balance development responsibilities while participating in crossteam efforts including architecture planning.
In this role you should feel comfortable gathering requirements across the many retail systems creating and maintaining technical project plans and diving into the technical details to understand the nuances and complexities involved. If this sounds like you lets talk more!
Key job responsibilities
Plan programs backwards from delivery dates understanding multiple teams capacity resource demand and interdependencies.
Organize and lead technical teams for deep diving challenging issues and solution options. Propose advance scrutinize and improve highlevel designs. Extend Global Store and Core Exports reach and capabilities to enhance experience for current customers and to broaden selection for new customers.
Troubleshoot technical issues capture and guide progress with business and technical stakeholders document findings and parlay your learning into future crossborder strategy and improvements.
Analyze and present tradeoffs for issue solution options or for prioritization among investment options. Create articulate influential documents to guide discussions decisions escalations and important debates.
Continually document and improve the Crossborder Technology delivery process for current and future TPMs in your team.
Represent Crossborder Tech in broader processes such as infrastructure forecasting and planning operational planning and engineering and operational excellence improvement initiatives.
Provide regular artifacts and ceremonies of technical program management such as managing risks and issues tracking and communicating status at multiple levels hosting technical sessions checkpoints and leadership reviews.
About the team
We are a globallydistributed team who develop some of the companys most critical shopping technology goals. We work across multiple distributed systems that are owned by distinct teams. Our work is complex and challenging loaded with initial ambiguity and highly fulfilling.
7 years of working directly with engineering teams experience
5 years of technical product or program management experience
3 years of software development experience
5 years of technical program management working directly with software engineering teams experience
Experience managing programs across cross functional teams building processes and coordinating release schedules
5 years of project management disciplines including scope schedule budget quality along with risk and critical path management experience
Experience managing projects across cross functional teams building sustainable processes and coordinating release schedules
Experience defining KPIs/SLAs used to drive multimillion dollar businesses and reporting to senior leadership
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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