At Amazon we are committed to being the most customercentric company on earth. The Global Transportation Services team (GTS) at Amazon is comprised of highpowered dynamic teams which are shaping network through the development and application of innovative transportation and delivery management concepts.
The Program Manager II role within GTS is looking for a PM to lead what if scenario analysis for driving network changes. The role will partner with SCOTFO function to understand capabilities of simulation platform and be an evangelist for the same within TESS and the larger TESS organization. This position will also partner closely with the BIE leads in TESS and help build an outlook on key deliverables of the analytics organization and roadmap. The PM will partner with the BIE leads and PMs/leads in TESS to drive trade off discussions and reprioritization of topics making sure that the org is looking at effective prioritization.
Key job responsibilities
Define the program (mission vision tenets) set objectives analyze data and drive improvements that are quantified with metrics
Identify the gaps and pain points in the existing tools/solutions/processes and come up with solutions both for short and long term
Write reports/documents that detail the progress to leadership on a frequent basis
Operate autonomously and handle escalations.
Collaborate with other Program/Product Managers and Analysts to continuously improve analytics ability to support products/programs run by TESS
Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)
Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers
Identify analyze and maintain key metrics with trend and variance analyses to discern root cause of defects
A day in the life
* Drive simulations for understanding whatif scenarios with different cost parameters
* Follow up with Business Intelligence Engineer leads to understand the roadmap and partner closely with PMs to ensure aligned prioritization
* Contribute to key reviews and publish analytics deliverables and roadmap
* Partner closely with FO to understand development on simulation systems and provide feedback for capabilities needed
About the team
Amazons Transportation Engineering Systems Team owns the configuration of each setting in Amazons resource planning systems. These settings are used to provide the committed delivery date on the website order in the next 3 hour and get it tomorrow and then used to plan and route every order such that we meet the commitment to our customers. Every week 1000s of changes are made as we seek to grow the business and optimize our resources.
3 years of program or project management experience
3 years of defining and implementing process improvement initiatives using data and metrics experience
Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
Experience using data and metrics to determine and drive improvements
Experience working cross functionally with tech and nontech teams
Bachelors degree
3 years of driving end to end delivery and communicating results to senior leadership experience
3 years of driving process improvements experience
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
Experience building processes project management and schedules
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Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66800/year in our lowest geographic market up to $142800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.