drjobs Business Process Knowledge Program Manager Supply Chain Learning

Business Process Knowledge Program Manager Supply Chain Learning

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1 Vacancy
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Job Location drjobs

Bellevue - USA

Yearly Salary drjobs

$ 66800 - 142800

Vacancy

1 Vacancy

Job Description

The Supply Chain learning team is seeking a Business Process & Knowledge Program Manager to map critical business processes collaborate with Science and Product teams on automation implementation and develop scalable strategies.

The position focuses on two key areas: process mapping & automation and establishing robust knowledge management frameworks. This role will ensure the organization maintains its ability to understand audit and troubleshoot automated processes while preventing knowledge loss.


Key job responsibilities
Execute the step by step mapping of critical supply chain processes for automation partnering with Science and Product teams to develop and implement technical solutions.
Design and execute comprehensive automation strategy and roadmap ensuring alignment with business objectives and scalability requirements
Establish and maintain knowledge management framework for automated processes including documentation standards training programs and audit protocols
Create and maintain standardized documentation and training materials to preserve organizational knowledge and enable effective problemsolving
Manage multiple automation mapping projects simultaneously coordinating resources and timelines across crossfunctional teams
Build and maintain partnerships with key stakeholders across Supply Chain Technology and Business teams to drive automation initiatives forward

About the team
The Supply Chain Learning team is a growing Learning & Development organization dedicated to supporting all North American (NA) Supply Chain teams. As a centralized team we focus on comprehensive onboarding continuous education and effective content and knowledge management across the supply chain ecosystem. Our mission is to develop current and future leaders equipping them with the skills and knowledge necessary to excel in their roles and drive innovation in Amazons Supply Chain.

3 years of program or project management experience
3 years of defining and implementing process improvement initiatives using data and metrics experience
Experience using data and metrics to determine and drive improvements
Experience working cross functionally with tech and nontech teams

3 years of driving end to end delivery and communicating results to senior leadership experience
3 years of driving process improvements experience
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
Experience building processes project management and schedules
Understanding of process mapping and automation processes
Experience with knowledge management systems and documentation tools
Success in this role requires expertise in process mapping automation implementation and strategic knowledge management.
Strong leadership and stakeholder management abilities
Good written and verbal communication skills

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66800/year in our lowest geographic market up to $142800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit
This position will remain posted until filled. Applicants should apply via our internal or external career site.


Required Experience:

Manager

Employment Type

Full-Time

About Company

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