Job Summary:
As part of the Global Product Learning & Development team this role focuses on transforming technical information into simple clear and visually compelling digital learning content. The Instructional Content Designer will create storyboards and engaging elearning videos that help our end users effectively use our software in their daily roles.
The ideal candidate brings expertise in instructional design software visual design and technical writing. Responsibilities include working with the Senior Instructional Designer in conducting needs analysis developing microlearning and videobased content that supports our internal and external learners and end users. This role requires communication collaboration and analytical skills with a strong proficiency in instructional design tools and resources.
As a member of the Global Product Learning & Development Team the Instructional Content Designer is expected to stay current with evolving best practices instructional design methodologies and learning technologies. Success in this role also requires the ability to be flexible open to learn new things and thrive in a dynamic fastpaced global organization.
What Youll Do:
- Develop instructional scripts visual frameworks and content outlines for videobased and interactive elearning experiences.
- Design engaging elearning video content that will be used to train end users on software processes and workflows.
- Use tools such as Articulate Storyline Adobe Creative Suite AI or similar to assist in visual and interactive content design.
- Create clear visually driven storyboards for instructional videos working closely with the Senior Instructional Designer and subject matter experts (SMEs).
- Translate technical and functional software features into userfriendly training modules focused on realworld applications.
- Collaborate with internal teams to define learning goals audience needs and key performance outcomes.
- Apply adult learning principles and instructional design models (ADDIE SAM etc. to ensure content is effective and engaging.
- Conduct content reviews and revisions based on stakeholder feedback and learner performance.
- Support ongoing updates to training materials based on software enhancements user feedback and business goals.
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- Please Note: our training content is for a global audience so will interact with team members from different time zones and creating content in different languages.
Qualifications :
Minimum Qualifications (knowledge skills and abilities):
- Highly proficient with elearning content creation and utilizing learning technology to develop content for different modalities (e.g. instructorled eLearning remote learning blended learning).
- Knowledge of instructional design process industry standards best practices and adult learning theory.
- Experience with storyboarding storytelling creating imagery out of ideas and presenting facts in an interesting manner.
- Strong communication (written and verbal) and interpersonal skills with attention to detail.
- Strong proficiency in MS Office Suite eLearning tools and graphic design and video editing software such as Adobe Creative Suite
- Strong technical and creative writing skills
- Bachelors degree in Instructional Design Learning Technology or a related program.
- Minimum 3 years of work experience in elearning instructional design and/or related fields
- Strong proficiency in instructional design tools authoring tools video editing tools visual design tools (e.g. Articulate Filmora Camtasia LMS and Artificial Intelligence Software).
- Bilingual
- PowerPoint Expert
- Proficient in Microsoft Suite
Nice to Have:
- Hospitality industry experience/knowledge (a plus but not required)
- Training and Development background (a plus but not required)
Remote Work :
No
Employment Type :
Fulltime