Manager Social Work-Care Coordination
Manager Social Work-Care Coordination
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Job Description
UPH Additional Information
Why UnityPoint Health
Commitment to our Team Were proud to be recognized as a Top 150 Place to Work in Healthcare by Beckers Healthcare several years in a row for our commitment to our team members.
Culture At UnityPoint Health you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and an unwavering belief in doing whats right for the people we serve.
Benefits Our competitive Total Rewards program offers benefits options that align with your needs and priorities no matter what life stage youre in.
- Caring is what we do and it starts with our team members: expect paid time off parental leave 401K matching and an employee recognition program as we support you both personally and professionally.
- You can only give your best when you feel your best and we help you live well with dental and health insurance paid holidays short and longterm disability and more. We even offer pet insurance for your fourlegged family members to give you peace of mind.
- We strive to make things easier and more personal in health care to set us apart from the rest and you can experience that commitment through early access to earned wages with Daily Pay a tuition reimbursement program designed to help you further your career and adoption assistance to help you grow your family in the way that works for you.
Diversity Equity and Inclusion Commitment At UnityPoint Health we honor the ways people are unique and embrace what brings us together. Our collective goal is to champion a culture of belonging where everyone feels valued and respected.
Development We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
Community Involvement Be an essential part of our core purposeto improve the health of the people and communities we serve.
Hear more from our team members about why UnityPoint Health is a great place to work at
Overview
The Manager Social Work provides leadership to care management staff to ensure efficient care coordination effective operations and quality improvement. The Social Work Manager leads the of the Integrated Care Management Strategy. This manager partners with Integrated Care Management leaders Cross Continuum leaders and staff to support the ongoing development of a high performing organization. This individual will engage with clinical and operational leaders to coordinate care management programs to support sustainable achievement of the systems Integrated Care Management objectives in support of the triple aim.
Responsibilities
Integrated Care Management:
Collaborate with Integrated Care Management leaders to deploy the care management strategy.
Collaborate with UPC and UPH leaders to support care management efforts and connections across the care continuum.
Provide guidance and content expertise regarding Integrated Care Management programs and services.
Establish and maintain processes to support the efficient and effective delivery of care management services to achieve targeted outcomes.
Utilize data risk stratification and other tools/reports to identify opportunities for improvement and innovation of care management strategies.
Collaboratively develop targeted approaches to patient populations and work across UPC and UPH to connect care management approaches in the most efficient and effective manner.
Develop and maintain appropriate training and educational resources for care management in collaboration with Integrated Care Management leadership.
Communicate progress with care management strategies to key stakeholders.
Management:
Directly mentors and coaches the care managers and social workers as assigned.
Responsible for recruitment of top talent to meet program needs.
Ensures all team members are oriented and appropriately trained.
Implements effective performance management and staff development processes.
Establishes effective mechanisms of communication with staff and key stakeholders to foster an environment of openness trust and teamwork.
Addresses performance issues in a timely manner and according to UnityPoint Health Policies in partnership with Human Resources.
Assists in the annual budget process.
Analyzes and approves staff expenditures within budget parameters.
Provide leadership and direction that ensures top of licensure duties for care management team members.
Quality Assurance and Improvement:
Assists in establishing care management Integrated Care Management metrics
Conducts regular operational performance analyses and engages in continuous quality and productivity improvement to promote achievement of care management objectives in support of the triple aim
Assist with the development of education and communication related to metrics and performance improvement opportunities for care management/population health initiatives.
Partner with leaders across the continuum and health providers to identify obstacles to performance improvement and assigns resources to address them as appropriate.
Qualifications
Education: Masters Degree in Social Work Required.
Experience: At least three or more years of clinical experience with recognized advanced knowledge and expertise in the delivery of social services required. Two or more years of leadership experience preferred.
License(s)/Certification(s): Current license in good standing to practice Social work in the state where care is provided. CPR certification. Valid drivers license when driving any vehicle for workrelated reasons.
Knowledge/Skills/Abilities:
Proficiency in use of computer applications (Microsoft Office) and reporting tools.
Knowledge of the healthcare system and resources available to patients.
Strong clinical proficiency and ability to apply critical decision making in dynamic situations.
Ability to problem solve in complex situations.
Strong interpersonal skills and ability to collaborate.
Excellent communication skillswritten and verbal
Strong selfmotivation and ability to work independently
Ability to function effectively as a team leader in a team based environment and build consensus.
Patient focused
Strong organizational skills and ability to efficiently use tools and resources.
Other: Use of usual and customary equipment used to perform essential functions of the position. Ability to travel to assigned regions other UPH or community facilities. May drive a UPH vehicle rental or own vehicle. Ability to work evenings and weekends when necessary to meet business needs of the department.
Required Experience:
Manager
Employment Type
Full-Time
