Senior Platform Engineer
Senior Platform Engineer
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$ 150000 - 200000
1 Vacancy
Job Description
Why Charlie Health
We are currently facing a nationwide mental health epidemic marked by rising rates of depression anxiety trauma substance use disorders and suicide. At the same time those seeking help often encounter barrierswhether geographic financial or systemicthat prevent them from receiving timely and effective care. This urgent need calls for a reimagined approach to behavioral health treatment.
At Charlie Health our mission is to connect the world to lifesaving mental health treatment. Our innovative virtual programs combine curated group sessions individual therapy and family therapy delivered through personalized evidencebased treatment plans designed for sustainable healing from the comfort of home. By connecting individuals with shared experiences and fostering supportive communities Charlie Health provides a pathway to longterm recovery with over 90 of our clients seeing improvement in their most challenging mental health symptoms.
Every member of our team shares a deep commitment to this mission. If youre driven to make a meaningful impact we invite you to join us in reshaping the future of mental healthcare.
Why Charlie Health
We are currently facing a nationwide mental health epidemic marked by rising rates of depression anxiety trauma substance use disorders and suicide. At the same time those seeking help often encounter geographic financial or systemic barriers that prevent them from receiving timely and effective care. This urgent need calls for a reimagined approach to behavioral health treatment.
At Charlie Health our mission is to connect the world to lifesaving mental health treatment. Our innovative virtual programs combine curated group sessions individual therapy and family therapy delivered through personalized evidencebased treatment plans deigned for sustainable healing from the comfort of home. By connecting individuals with shared experiences and fostering supportive communities Charlie Health provides a pathway to longterm recovery with over 90 of our clients seeing improvement in their most challenging mental health symptoms.
Every member of our team shares a deep commitment to this mission. If youre driven to make a meaningful impact we invite you to join us in reshaping the future of mental healthcare.
About the Role
As a Senior Platform Engineer you will be responsible for designing implementing and maintaining our core services and libraries cloud infrastructure CI/CD pipelines and automation frameworks. You will work closely with other Platform and DevOps product security data and ML engineers to ensure high availability optimal system performance secure and costeffective infrastructure and smooth deployments.
Our product engineering teams deploy to production more than 20 times a week on average using trunkbased development. We currently work in Scrumbanstyle 2week sprints. Our teams work hybrid (required if in NY) and remotely across time zones but are available during core meeting hours 12PM to 5PM EST).
Were a team of passionate forwardthinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing lifesaving solutions. If youre inspired by our mission and energized by the opportunity to increase access to mental healthcare and profoundly impact millions of lives apply today.
Responsibilities
- Develop and maintain our core services and libraries in Python Typescript and Golang
- Architect build and maintain AWS cloud infrastructure using Terragrunt and OpenTofu (Terraform).
- Develop and optimize CI/CD pipelines in GitHub Actions to streamline deployments and improve developer productivity.
- Automate infrastructure provisioning monitoring and scaling using tools like Bash Golang and Python.
- Implement security best practices across infrastructure and pipelines including IAM networking and HIPAA compliance controls.
- Work alongside product engineering teams to deliver services that require new foundational platform capabilities.
- Drive reliability scalability observability security and costefficiency improvements across our deployed services.
- Provide options around key initiatives and break down work into visible and achievable milestones delivering incremental value.
- Mentor and train other engineers throughout the organization and seek to continually improve architecture and processes
- Improve developer velocity and happiness by identifying and abstracting common functionality and listening to feedback from the rest of engineering.
- Participate in oncall rotations to ensure system availability and timely incident resolution.
Requirements
- 3 years of experience in a Platform DevOps SRE or Cloud Engineering role.
- 2 years of experience writing productionlevel backend code.
- 2 years of expertise with AWS services (ECS Fargate Lambda S3 Aurora SQS Eventbridge EC2 ECR etc..
- Proficiency with tools like Python Golang or Typescript.
- Strong proficiency in Terraform/OpenTofu for infrastructure as code.
- Experience with CI/CD tools like GitHub Actions GitLab CI or Jenkins.
- Strong understanding of containerization (Docker) and orchestration tools.
- Experience with observability monitoring and logging tools such as Datadog Honeycomb Prometheus Grafana Loki Sumologic and OpsGenie.
- Proven track record of breaking down large problems and delivering incremental value to meet deadlines while providing options for longterm improvements.
- Passion for automation scalability and building secure costeffective selfhealing systems.
- Ability to troubleshoot complex distributed systems
- Handson experience participating in an oncall rotation responding to and resolving critical infrastructure and application issues promptly.
- Strong communication and problemsolving skills and ability to work in a fastpaced startup environment.
- Please note that members of this team who live within 45 minutes of a Charlie Health office are expected to adhere to a hybrid work schedule.
NicetoHave
- Experience with large cloud or monolith to microservices migrations.
- Solid experience with Linux system administration networking and security best practices.
- Familiarity with AIenabled developer productivity tooling.
- Background in SDET QA or Performance Testing.
Benefits
Charlie Health is pleased to offer comprehensive benefits to all fulltime exempt employees. Read more about our benefits here.
The total target base compensation for this role will be between $150000 and $200000 per year at the commencement of employment. Please note pay will be determined on an individualized basis and will be impacted by location experience expertise internal pay equity and other relevant business considerations. Further cash compensation is only part of the total compensation package which depending on the position may include stock options and other Charlie Healthsponsored benefits.
Our Values
- Connection: Care deeply & inspire hope.
- We care personally about every single person in the Charlie Health ecosystem: our clients providers and team members alike.
- We inspire hope with every interaction reminding our clients that we truly and unconditionally believe in them.
- Congruence: Stay curious & heed the evidence.
- We ask why five times before were satisfied with the answer. We dont stick to the status quo; we challenge our assumptions and remain humble.
- Above all were resultsoriented. When we find data that calls our original plan into question we modify or pivot.
- Commitment: Act with urgency & dont give up.
- We work as swiftly as possible. The mental health crisis is relentless and so are we.
- Our clients dont give up and neither do we. Persistence is our superpower.
Please do not call our public clinical admissions line in regard to this or any other job posting.
Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health please go directly to our Careers Page: Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth email addresses. Legitimate emails will never originate from gmail yahoo or other commercial email services.
Recruiting agencies please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner and we will not pay any fee associated with unsolicited referrals.
At Charlie Health we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.
Charlie Health applicants are assessed solely on their qualifications for the role without regard to disability or need for accommodation.
Required Experience:
Senior IC
Employment Type
Full-Time
