Process Analyst
Process Analyst
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
- An undergraduate degree in a related discipline
- 2 years progressively responsible and diversified experience in the areas of project management process improvement quantitative and qualitative analysis customer research usability testing and business case development
Assets:
- IABC preferred PMP preferred
- Business analysis training is preferred
Skills required for success:
- Knowledge of process management and process improvement methodologies
- Knowledge of project management principles and proficiency in project management processes
- Knowledge of data collection and user research techniques results analysis and presentation
- Highly developed communication skills in all forms and at all levels
- Ability to deliver presentations to a variety of audiences
- Ability to communicate persuade negotiate and build consensus with people at varying levels
- Ability to explain complex technical and operational concepts in simple business language data and visuals
- Highly developed interpersonal and organizational skills
- Ability to forge strong working relationships on a diverse team
- Ability to utilize problemsolving skills and mental agility
- Ability to work independently and partner effectively with internal and external stakeholders at all levels
- Proficiency in Google Apps
- Working knowledge of data analysis and visualization tools (ie. Tableau Webi) and projectmanagement tools
- Highly selfmotivated selfstarting organized and professional
- Ability to advocate and animate the findings of qualitative and quantitative research in a compelling way
Work Environment:
- Note: This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite as per the Letter of Understanding between the City of Edmonton and Civic Service Union 52.
- The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance.
- Alignment to our Cultural Commitments and Leadership Competencies a culture of equity diversity reconciliation and inclusion
- Applicants may be tested
The City of Edmonton values applicants with a diverse range of skills experiences and competencies and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation please contact . Learn more about our benefits to 1 permanent fulltime position
Hours of Work: 33.75 hours per week
Salary Range: $41.172 $51.438 (Hourly); $72534.77 $90620.90 (Annually)
Talent Acquisition Consultant: RD/MZ
Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.
Join the Assessment and Taxation Branch a critical team responsible for managing 60 of the citys annual operating budget. Were seeking a detailoriented Analyst who will track and optimize our key processes. In this role youll drive efficiency by developing maintaining and standardizing branch processes and associated tracking spreadsheets while also contributing directly to the timely delivery of assessment notices and tax bills. In addition youll support major branch projects improve business processes and conduct data analysis to enhance performance and workflow.
If youre a detailoriented problemsolver who loves to optimize processes apply now!
What will you do
- Collaborate with various stakeholders across the branch to understand their operational needs and identify create and optimize tools and processes to support them
- Facilitate meetings and ongoing discussions to understand existing tracking sheet usage and identify areas for improvement. Gather all necessary requirements and ensure there is proper documentation for associated processes
- Assist in running daily/monthly/annual reports for branch stakeholders as necessary
- Determine the need for new tracking sheets that will support operational workflows
- Design and establish a monitoring process to meet specific operational tracking requirements. Implement data validation formulas and/or conditional formatting to ensure accuracy and efficiency all while creating userfriendly interfaces for data entry and reporting
- Support the management of three complex mailout projects requiring coordination of crossfunctional project teams
- Plan prepare develop and maintain project management materials and process documentation as necessary to support each mailout process
- Develop update maintain and implement processes for the branch sections and units within the Branch in alignment with A&Ts business and strategic plans
- Other related responsibilities
Connect with us!
Required Experience:
IC
Employment Type
Full Time
