Bilingual Associate Manager Disability Operations

Join Our Winning Team as an Associate Manager and Make a Difference!

Are you ready to take your leadership skills to the next level and make a positive impact in the lives of Canadians We are looking for dynamic Bilingual Associate Managers to lead and inspire teams of Absence Management Short Term Disability and Long Term Disability Case Managers. If you are passionate about fostering growth enhancing client relations and driving exceptional service outcomes this is the opportunity youve been waiting for.

Why This Role

• Lead with Impact: Guide a talented team of Case Managers ensuring they deliver best in class disability management practices and procedures.

• Build Strong Relationships: Play a pivotal role in establishing and nurturing client relations both internally and externally.

• Drive Results: Oversee workflows to optimize resources and achieve business and service excellence.

• Foster Growth: Plan and oversee the professional development of your team ensuring they reach their full potential.

What Youll Bring to the Table:

• Influential Leader: Use your exceptional influence negotiation and relationship management abilities to inspire and maximize your teams potential.

• CustomerCentric Approach: Your customerfocused mindset and desire to build strong partnerships will enhance our service delivery.

• Strategic Mindset: your ability to develop stretch goals and work with your team to attain them.

• Organizational Guru: Your commitment to continuous improvement and organizational skills are key to our success.

• Mastery in Disability Case Management: Leverage your extensive experience to make a real impact.

• Bilingual Brilliance: Your proficiency in both English and French will set you apart and is a significant asset in our diverse workplace. Note English only roles also available.

• Industry Insight: Utilize your deep understanding of Disability Management techniques and the disability industry to lead with confidence.

• Analytical Wizardry: Your strong analytical skills problemsolving prowess and decisive nature will help us navigate complex challenges.

• TechSavvy Innovator: Your technical aptitude coupled with knowledge of adult learning theories will drive cuttingedge solutions.

• Agile Mindset: Bring your knowledge of agile and change management methodologies to help us adapt and thrive in a rapidly changing world.

• Multitasking Maestro: Your ability to manage multiple competing priorities in a fastpaced environment will keep us moving forward.

• Change Champion: Embrace change and use it as a catalyst for innovation and positive outcomes.

• Digital Communicator: Experience in supporting and leading remote teams effectively will be invaluable.

Required Qualifications:

• A university degree in a relevant field.

• Deep knowledge of disability products processes and best practices.

• 23 years of proven leadership experience with exceptional leadership skills.

• Expertise in coaching mentoring and developing talent.

• Bilingual (French & English) is required The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.

Preferred Skills:

• Ability to manage changing workflows with ease.

• Strong multitasking skills and the ability to deliver under tight deadlines.

• Exceptional problemsolving abilities with a clientfocused approach.

• Business savvy and adaptability in highpressure situations.

• Teamoriented mindset with a knack for collaboration in fastpaced environments.

When you join our team:

• Well empower you to learn and grow the career you want.

• Well recognize and support you in a flexible environment where wellbeing and inclusion are more than just words.

• As part of our global team well support you in shaping the future you want to see.

#LIREMOTE

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancyrelated conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .