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The Airport Integrated Operations Center (AIOC) will be SFOs 24/7 guest centric nerve center with endtoend visibility through a common operating picture. The AIOC will be staffed with skilled teams and decision makers that set the Daily Operations Plan mitigate pain points and share information to promote healthy airport operations. The AIOC will be more than a room with innovative technology and skilled operators; it is a mindset that drives our daytoday operation to create a seamless and responsive travel experience for everyone. The AIOC will create an extraordinary guest experience through centralized operational control enabling informed datadriven decisions and managing all reported issues with care while working in collaboration to provide a safe secure and seamless guest experience.
This recruitment may be used to fill the following positions:
Asset Coordinator: Under direction from the Current Operations Team Leader the Asset Coordinator will operationally manage all SFO airport assets including gates hardstands plots baggage makeup units checkin counters roadways ground transportation products and other airport assets to enable smooth operations. This involves ensuring that asset assignments and active asset management reflects accurate utilization of Airport assets and promotes efficient and effective operational flows in the best interest of the guest experience. This also includes making realtime adjustments to asset assignments continuously ensuring that all SFO assets are optimized according to SFO policies procedures and financial models and liaising with airlines ground transportation providers the FAA and ground towers to promote efficient operations.
This position will partner with other Asset Coordinators in the AIOC to manage all airport assets and may change focus areas (landside terminal airside) based on operational conditions and needs. The Asset Coordinator is an integrated member of the AIOC and is expected to work collaboratively with all AIOC personnel in addition to Airside Landside and Terminal Operations team members and other SFO staff to monitor and manage operations solve problems generate innovative ideas and share information across SFO teams. For more information about this position please review the 1844 Asset Coordinator Job Description.
Airport Systems Coordinator: Under direction from the Current Operations Team Leader and in alignment with contractual obligations the Airport Systems Coordinator will manage all systemsrelated activities from within the AIOC. This includes ensuring continuous and uninterrupted provision of SFO systems by monitoring each service system or device and coordinating needed personnel from specialty areas vendors or shops to respond or act as needed to support the operation. This position is also responsible for monitoring systems work orders and collaborating with the Current Operations Section to reprioritize as needed managing all system disruptions and collaborating across teams in the AIOC to respond to operational events. The Airport System Coordinator will work closely with the Maintenance Coordinator when needing to collaborate with SFO personnel/trades and will coordinate and implement responses from Subject Matter Experts while serving as a resource for systems when resolving issues with AIOC and other SFO personnel.
This position is an integrated member of the AIOC and is expected to partner collaboratively with all AIOC personnel in addition to SFO Terminal Systems team members and other relevant SFO personnel and contractors to monitor and manage operations avoid and address problems generate innovative ideas and share information across SFO teams. For more information about this position please review the 1844 Airport Systems Coordinator Job Description.
Qualifications :
Education: Possession of a Baccalaureate Degree from an accredited college or university AND
Experience: Three 3 years fulltime equivalent experience performing professionallevel administrative duties in functional areas such as: program/office/operations management budget development and/or administration development and administration of contractual agreements and/or grants or other closely related functional areas.
Substitution:
Education Substitution: Additional qualifying experience in program/office/operations management budget development and/or administration or contract/grant administration may substitute for the required education on a yearforyear basis.
One 1 year 2000 hours) of additional qualifying experience will be considered equivalent to thirty 30 semester units or fortyfive 45 quarter units. Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full time employment.
Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.
What youll bring to SFO:
Asset Coordinator
Airport Systems Coordinator
Any stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.
Verification
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.
Note: Falsifying ones education training or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
All work experience education training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.
Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility disqualification or may lead to lower scores.
Applicants will receive a confirmation email from that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Please review our articles on Employment Application and Minimum Qualifications and Verification of Experience and/or Education for considerations taken when reviewing applications.
Selection Procedures:
After application submission candidates deemed qualified must complete all subsequent steps to advance in this selection process which includes the following:
The selection process will include evaluation of applications in relation to minimum requirements. Applicants meeting the minimum qualifications are not guaranteed advancement to interview. Depending on the number of applicants the Department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates. If this becomes necessary only those applicants whose qualifications most closely meet the needs of the Department will be invited for an interview.
Notes: Applicants who meet the minimum qualifications are not guaranteed advancement through all of the steps in the selection procedure.
Transportation Security Administration (TSA) Security Clearance: Candidates for employment with the San Francisco Airport Commission are required to undergo a criminal history record check including FBI fingerprints and Security Threat Assessment in order to determine eligibility for security clearance and may be required to undergo drug/alcohol screening. Per Civil Service Commission Rule Section 110.9.1 every applicant for an examination must possess and maintain the qualifications required by law and by the examination announcement for the examination. Failure to obtain and maintain security clearance may be basis for termination from employment with the Airport Commission.
Additional Information :
Terms of Announcement and Appeal Rights:
Applicants must be guided solely by the provisions of this announcement including requirements time periods and other particulars except when superseded by federal state or local laws rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at Information Regarding Employment with the City and County of San Francisco:
HOW TO APPLY
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit begin the application process.
Select the Im Interested button and follow instructions on the screen
Applicants may be contacted by email about this recruitment and therefore it is their responsibility to ensure that their registered email address is accurate and kept uptodate. Also applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking applicants should set up their email to accept CCSF mail from the following addresses @sfgov @sfdpw @sfport @flysfo @sfwater @sfdph @asianart @sfmta @sfpl @dcyf @first5sf @famsf @ccsf @smartalerts and @smartrecruiters).
Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
HR Information: If you have any questions regarding this recruitment or application process please contact People Projects Business Partner Phuong Tieu at
The City and County of San Francisco encourages women minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex race age religion color national origin ancestry physical disability mental disability medical condition (associated with cancer a history of cancer or genetic characteristics) HIV/AIDS status genetic information marital status sexual orientation gender gender identity gender expression military and veteran status or other protected category under the law.
Remote Work :
No
Employment Type :
Fulltime
Full-time