Galley Supervisor - City Cruises - New York
Galley Supervisor - City Cruises - New York
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Salary Not Disclosed
1 Vacancy
Job Description
Salary Range: $20/hr $30/hr
City Experiences is seeking a parttime Galley Supervisor for our City Cruises operation in New York.
About Us:
City Experiences passion is to provide amazing experiences on land and water. Our 40year success through organic growth and acquisitions has resulted in a portfolio of over 25 brands that welcome upwards of 30 million guests/riders annually. If youre an enthusiastic team player who thrives in an environment where communication creativity and cooperation are encouraged this may just be the opportunity for you.
About the Opportunity:
The successful Galley Supervisor in conjunction with the associate kitchen managersous chef participates in managing backofthehouse cruise to ensure consistently high levels of quality service and guest sanitation satisfaction while maintaining a high level of profitability.
About You:
This person will be adaptable dynamic and embody City Experiences RESPECT Service System.
Essential Duties & Responsibilities:
- Cruise :
- Act as the onduty kitchen manager for cruises and manage the kitchen staff to ensure adherence to procedures detailed in the Product Management Guide and Galley Operating Manual
- Maintain continuous communication with the back of the house and restaurant management regarding staff and operations
- Provide input regarding shipmate relations
- Ensure that all staff consistently follows and adheres to all health department sanitation codes and requirements thereby maintaining the Companys strict standards of sanitation
- Maintain close liaison between the kitchen and other departments including the frontofthe house
- Recommend programs that improve the level of service and product quality
- Execute other projects as assigned by management
- Kitchen Team Management
- Participate in training of all new kitchen staff
- Participate in scheduling kitchen staff according to staffing matrix
- Adhere to Companys performance management guidelines for all discipline and termination situations
- Provide input to the Kitchen Management Sous Chef Chef and Executive Chef with regard to the development/career growth plans for each kitchen staff members
- Recommend to the Kitchen Management Sous Chef Chef and Executive Chef the promotion of kitchen staff members
- Develop positive working relationships with city department heads and peers
- Participate in the development strong teamwork within the staff
- Help develop shipmate incentive programs
- Guest Service
- Resolve guest service issues in conjunction with the onduty Restaurant Manager utilizing strong guest service skills and exercising diplomacy in keeping with company objective of guest retention
- Participate in implementing and maintaining effective safety programs in conjunction with the Operations Department
- Maintain high standards of sanitation in accordance with companys standards and in accordance with health department codes & requirements
- Additional job duties as assigned.
Requirements & Qualifications:
- High school diploma or equivalent required
- Minimum of two 2 years of total kitchen experience in fullservice/banquet high volume environment
- One 1 year of kitchen staff management experience preferred
- Two 2 years formal culinary training OR equivalent kitchen work experience in a fullservice/banquet high volume environment
- ServSafe Certified
- Able to manage multiple priorities/tasks
- Ability to establish and maintain effective working relationships
- Ability to communicate effectively in oral and written form
- Must be able to effectively understand and convey written and verbal information to coworkers and guests
- Must possess a service orientation actively looking for ways to help others
- Will work for extended periods without sitting
- The nature of the work may be strenuous and the work environment may be warm
- Required to lift and move heavy items such as cases of provisions and large containers of prepared foods
- Will be required to be available for work on all major holidays
RESPECT Service System:
The RESPECT Service System embodies City Experiences mission vision values and operating principles. By creating a company culture that puts RESPECT at its core we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
Equal Opportunity Employer:
The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. The Company is committed to providing equal opportunity in all employment practices including but not limited to selection hiring promotion transfer and compensation to all qualified applicants and employees without regard to age race color national origin sex sexual orientation religion handicap or disability pregnancy service member status citizenship status or any other category protected by federal state or local law.
Additionally we encourage all qualified applicants including those with past arrest or conviction records to apply. The Company participates in the EVerify program in certain locations.
Required Experience:
Manager
Employment Type
Hourly
