Tele Caller

Profile : Telecaller with Counselor Duties

Key Responsibilities:

• Handle inbound and outbound calls professionally and promptly

• Provide accurate information about services programs and offerings to potential and existing clients

• Make persuasive sales pitches to generate interest and convert leads into appointments and enrollments

• Counsel prospective students parents and walkins about suitable programs based on their needs interests and goals

• Schedule and confirm appointments followups and meetings for counselors and business staff

• Maintain and update client databases appointment logs and inquiry records accurately using MS Office and CRM tools

• Support walkin clients with form filling registration and basic queries

• Assist in coordinating sessions workshops and events

• Achieve daily/weekly/monthly targets for calls appointments and successful conversions

• Collaborate with the business development and counseling teams to ensure a seamless client journey

• Handle email inquiries manage daily office correspondence and prepare reports and summaries when required

• Maintain confidentiality of client information and ensure professional communication at all times

• Provide postcounseling followup and guidance to ensure a positive client experience
  

Expected Salary:per month Incentives

Skills Required:

• Excellent verbal communication and listening skills

• Ability to counsel and engage clients with empathy and clarity

• Positive attitude professional demeanor and strong interpersonal skills

• Goaloriented with a focus on achieving call targets and conversion metrics

• Basic administrative and frontdesk management knowledge

• Proficiency in MS Office (Excel Word Outlook) and familiarity with CRM software.

• Prior telecalling or counseling experience in the education coaching or services sector is preferred
  
  
  Interested one can direct apply
  
  or call