DOL TAP Master Trainer - NationwideRemote
DOL TAP Master Trainer - NationwideRemote
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Job Description
Position Description
JOIN OUR TEAM to assist and prepare 200000 servicemembers who separate annually from the United States Military begin a new life chapter as a civilian. The Department of Labor (DOL) Veterans Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemembers through its highly successful Transition Assistance Program (TAP) that is offered worldwide to conduct job assistance workshops employment counseling as well as connection to approved government and nongovernment partners. Our team ensures servicemembers and their families have the necessary career tools and information to seamlessly transition into the civilian workforce.
* Must be willing to work 9am 5pm (EST) *
The DOL VETS TAP program is in need of a skilled and compassionateMaster Trainerwho will provide training for DOL VETS Facilitators Lead Facilitators Employment Navigators and Employment Resource Coordinators. Facilitators and Lead Facilitators provide Transitioning Service Members (Active Reserve National Guard) Veterans and their families with comprehensive classroom instruction on civilian employment including job search strategies application processes networking technical training credentialing and preparation for participation in technical programs and schools.
In this role you will:
- Create implement and conduct training programs (newhire and sustainment) aimed at enhancing the effectiveness of DOL TAP contract staff performance.
- Design and develop content using Instructional Design best practices that engage learners.
- Create engaging and interactive learning materials including elearning modules presentations job aids videos and assessments.
- Perform needs analysis and evaluate existing content to identify the most appropriate content enhancements to support the audience and learning objectives.
- Monitor staff performance and address training inquiries and training gaps while supporting the efforts of the Program Management Office and the government customer.
- Ensure that training for DOL VETS TAP Facilitators Lead Facilitators Employment Navigators and Employment Resource Coordinators is completed in the required time and to standards.
- Facilitate live webinars to equip staff with essential knowledge and skills using varied instructional methods to engage learners in both synchronous and asynchronous settings.
- Create and submit reports assessments and surveys documenting training effectiveness using data to inform future training improvements.
- Demonstrate excellent organizational and interpersonal skills and the ability to work independently.
Visit the following link for more information about how Serco supports our Veterans be successful in this role you will have:
- A Bachelors degree in Instructional Design Education or related discipline from an accredited college or university
- 3 years of experience as a professional trainer or facilitator.
- Proficiency in adult learning principles course and curriculum evaluation backwards planning the ADDIE model and Learning Management Systems.
- Ability to effectively design and evaluate trainings.
- Excellent skills in time management working autonomously creative thinking problemsolving collaboration.
- Excellent verbal and written communication skills.
- Excellent presentation skills to deliver livevirtual training to staff.
- The ability to travel up to 10.
- Must be willing to work 9am 5pm (EST)
Additional desired experience and skills:
- Experience writing storyboards and assessment questions creating job aids and other training support materials.
- Learning Management System (LMS) administrator experience or the ability to learn new systems quickly.
- Knowledge of content creation tools and authoring tools such as Articulate Rise Articulate Storyline Adobe Captivate Canva Camtasia or similar.
- Prior experience delivering classroom instruction via video conferencing applications such as Zoom Webex Adobe Connect and MS Teams.
If you are interested in supporting and working with our military and a passionate Serco team then submit your application now for immediate consideration. It only takes a few minutes and could change your career!
Military Veterans and Spouses encouraged to apply.
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group plc. In North America Sercos 9000 employees strive to make an impact every day across 100 sites in the areas of Defense Citizen Services and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military numerous U.S. Federal civilian agencies the Intelligence Community the Canadian government state provincial and local governments and commercial clients. While your place may look a little different depending on your role we know you will find yours here. Wherever you work and whatever you do we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: If you require an accommodation with the application process please email: or call the HR Service Desk atoption 1. Please note due to EEOC/OFCCP compliance Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested this will require presentation of a governmentissued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco please email .
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability veteran status and other legally protected characteristics.
Employment Type
Full-Time
