US Insurance Platinum Club Inforce Consultant
US Insurance Platinum Club Inforce Consultant
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Salary Not Disclosed
1 Vacancy
Job Description
They maintain a dedicated relationship with our most important producers. The team is integral to the sales process and holds very strong relationships with our customers. Ownership is defined early in the process and the team communicates directly and regularly with our internal and external Distribution partners as they work toward the desired outcome. The team provides support to our Distribution partners management and different areas of the organization. The teams objective is to delivery the best service in the industry to help retain and grow sales while reinforcing John Hancocks reputation for industry leading Policy Holder Service.
Position Responsibilities:
Communicate directly and regularly with Regional Vice Presidents National Account Vice Presidents and external producers
Represent John Hancock on calls with Producers and Firms
Sustain the delivery of consistent quality service and reputation for the VIP Consultant team
Provide concierge service to your dedicated relationships.
Support management on various strategic projects that impact Producer experience
Identify and forward feedback for coaching opportunities arising from service experiences
Surface solutions which help to align or enhance our processes and procedures
Deliver training to Firms and Producers to promote knowledge of our products and services
In depth knowledge of our Products Systems Illustration software Case Design Policy Performance
Help to define ideas for customer centricity and identify opportunities for self service
Required Qualifications:
Over 6 years of experience in business/technical roles supporting operations or major initiatives; college degree or equivalent experience.
Strong analytical skills with a thorough understanding of business processes and system support; familiarity with system analysis design testing and process improvement.
Proven ability to comprehend technical systems and processes with the technical knowledge to work at various user levels.
Excellent written and verbal communication skills for interacting with diverse subject matter experts and articulating business cases.
Capable of handling multiple demands prioritizing work deliverables and making critical business decisions while understanding and mitigating risk.
Preferred Qualifications:
Exceptional communication skills both verbal and written; confident in group presentations.
Strong complex problemsolving abilities and process improvement recommendations.
Detailoriented with strong analytical skills and good judgment.
Excellent interpersonal influencing and relationshipbuilding skills; capable of working independently or as part of a team.
Demonstrates leadership and initiative with the ability to initiate change and influence across functional teams for seamless service.
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where wellbeing and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancyrelated conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Primary Location
US Full time RemoteWorking Arrangement
Salary range is expected to be between
$60375.00 USD $100625.00 USDIf you are applying for this role outside of the primary location please contact for the salary range for your location. The actual salary will vary depending on local market conditions geography and relevant jobrelated factors such as knowledge skills qualifications experience and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife/John Hancock offers eligible employees a wide array of customizable benefits including health dental mental health vision short and longterm disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays 3 personal days 150 hours of vacation and 40 hours of sick time (or more where required by law) each year and we offer the full range of statutory leaves of absence.
Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I EVerify I Pay Transparency
Company: John Hancock Life Insurance Company (U.S.A.Required Experience:
Contract
Employment Type
Remote
Company Industry
Key Skills
- Sales Experience
- Computer Skills
- System Architecture
- Millennium
- Windows
- Workers' Compensation Law
- Detailing
- White Papers
- Insurance Sales
- Qualitative Analysis
- Customer relationship management
- Management Consulting
