Senior Voice Engineer
Senior Voice Engineer
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Job Description
Our client is a global technology consulting and digital solutions company helping more than 750 clients succeed in a converging world. They go the extra mile for their clients and accelerate their digital transformation with the Mosaic platform enabling their mobile social analytics IoT and cloud journeys.
Our client is a USD 3.4 billion company with 90000 professionals across five continents helping global customers with innovative solutions.
The Group operates in the key industries that drive economic growth enjoying a leadership position in the construction industry financial industry and technology.
We are currently searching for a Senior Voice Engineer :
Responsibilities
- Lead the design configuration and deployment of voice systems during mergers & acquisitions (M&A) including cutover planning to minimize downtime.
- Configure and manage Microsoft Teams Phone System (Direct Routing SBCs) and ensure compliance with organizational dialing standards.
- Deploy troubleshoot and optimize Cisco VoIP systems (CUCM Unity Connection SIP trunking).
- Collaborate with IT network and security teams to align voice systems with broader infrastructure.
- Provide enduser training and vendor liaison support postintegration.
Requirements
- 5 years of voice engineering experience with Microsoft Teams and Genesys Cloud.
- Handson expertise in Cisco VoIP (CUCM SIP trunking) and Microsoft Teams Direct Routing/SBCs.
- Proven experience in largescale M&A voice integrations and hybrid cloud telephony solutions.
- Strong knowledge of networking (QoS VLANs SIP protocols) and regulatory compliance (e.g. E911.
- Certifications: Microsoft Teams Voice Engineer Expert (required).
- Proficiency in thirdparty call analytics/monitoring tools.
- Exceptional problemsolving communication and project management skills.
Desired
- Experience with Cisco Unified Communications Manager upgrades/migrations.
- Familiarity with change management and conflict resolution in M&A environments.
- Leadership skills in managing teams during infrastructure transitions.
Languages
- Advanced Oral English.
- Native Spanish.
Note:
- Fully remote.
If you meet these qualifications and are pursuing new challenges start your application on our website to join an awardwinning employer. Explore all our job openings Sequoia Career s Page: Requirements : Requirements
Voice Engineer Cisco CUCM Cisco VoIP Genesys Cloud Cisco SIP SBC QoS SIP protocols M&A E911
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Full-time
