Customer Development Officer 97757
Customer Development Officer 97757
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
No Relocation Assistance Offered
#97757 Siliguri West Bengal India
Job Purpose
Ensure width and depth of distribution of CP products in the given zone and implementation of CD strategies so as to achieve the sales and distribution objectives for the zone
Job Context & Challenges
Ensure effective of the CD strategies and roll out of schemes by closely working with the stockists SSMs and PSRs across the zone
Key Accountabilities
Distribution Management
- Trade management
- Identify new markets/accounts and bring them under direct coverage on a regular basis
- Ensure addition of speciality wholesalers
- Ensure stores in route list are classified according to the accurate RE
- Ensure that SSM efforts are directed to reduce number of nonpurchasers
- Ensure optimum usage of activations to drive sales
- Ensure sales call efficiency
Instore management
- Prioritise accounts for maximum impact through visibilities (ensure coverage of top 2 outlets in every route)
Market Updates
- Secure and draw insights from any competitive information available in public domain regarding:
- New products
- Activities
- Schemes
- Any other developments
Data based working and communication
- Utilize data to drive overall business performance
- Setting objectives for market visits
- Reviewing salesmen and PSR performance against plan
- Reviewing stockist performance against plan
Developing and training
- Train and develop salesmen through required mode of training e.g. new products toothbrush assortment focus on medical stores i.e. PASSION understanding)
- Coach and motivate salesmen to perform well by ensuring that CP benefits are availed by SSMs
- Medical benefit
- PPF
- 80 of HN1 earnings etc.
- Acknowledge any issues faced by salesmen in the field and provide support to resolve it
Meetings
- Conduct effective monthly and weekly salesmen meetings
- Updates on route wise overall STT
- Toothbrush STT
- Route wise ERC and productivity
- Brand wise ERC
- Visibility booking
- HN1 tracking
- Best practises sharing and mock calls
Reporting
- Compile reports and information as per requirements communicated by AM
Relationship Building
- Maintain trust and understanding in working with stockist and trade in general especially partner with key wholesalers to drive business
- Share success stories
- Communicate program to build offtakes
- Mutually work towards category growth
- Resolve issues etc.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion gender gender identity sexual orientation national origin ethnicity age disability marital status veteran status (United States positions) or any other characteristic protected by law.
Are you interested in working for ColgatePalmolive You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by email are not considered in the selection process. Become part of our team. We look forward to your application.
ColgatePalmolive is a leading global consumer products company tightly focused on Oral Care Personal Care Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate Palmolive elmex Toms of Maine Sorriso Speed Stick Lady Speed Stick Softsoap Irish Spring Protex Sanex Elta MD PCA Skin Ajax Axion Fabuloso Soupline and Suavitel as well as Hills Science Diet and Hills Prescription Diet.
For more information about Colgates global business visit the Companys web site at . To learn more about Colgate Bright Smiles Bright Futures oral health education program please visit . To learn more about Hills and the Hills Food Shelter & Love program please visit . To learn more about Toms of Maine please visit .
Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject Accommodation Request should you require accommodation.
Required Experience:
Unclear Seniority
Employment Type
Full Time
