A Content Associate is typically responsible for managing and validating digital content within FireTV catalog. Their primary responsibilities include verifying accuracy of the errors removing duplicates and classifying errors according to established Standard Operating Procedures to improve ML. The individual should exercise sound judgment and highlight observations about daily operations and tools with their supervisors. They are expected to adhere to standard operation procedure and maintain high level of attention to detail in order to ensure the best possible customer experience on FireTV devices.
Key job responsibilities
Key job responsibilities
Content Management: Maintain and update the digital content catalog to ensure accuracy and relevance.
Data Entry & Reporting: Input and manage metadata for various content types ensuring consistency and adherence to standards. Keep a track on all the activities performed for the day.
Collaboration: Work within team and take ownership in various activities. Actively participate in calibration team hurdles and share suggestions.
Problem identification: Give attention to the daily process and share the challenges with supervisors for improvement.
About the team
DigiFlex primarily focuses on providing highest quality content experience for digital programs across the globe. We believe highquality content and service will help us earn the trust and loyalty of customers.
Must be a graduate in any stream
Working knowledge of MS Office
Strong written and verbal communication.
Attention to detail & flexible to work in various workflows.
Open to learn new tools and technologies.
Willingness to work on repetitive work on day to day basis.
Highly passionate about Digital content specially Movies/Shows/Series.
Active user of OTT platforms.
Familiarity with global movies/TV shows sources like IMDb.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
IC