Dealer Services Analyst
Dealer Services Analyst
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Ford Credit is a solely owned subsidiary of Ford Motor Company a leader in the automotive industry. Ford Credit is the financial services arm of Ford Motor Company offering financing and leasing options for both new and used Ford and Lincoln vehicles as well as commercial financing and lines of credit to dealerships.
More information about Ford Credit can be found by visiting this position
Dealer Service Analysts analyze investigate and decision credit offerings for the contiguous United States. Daily work includes call handling and credit offering discussion with Ford dealers and Lincoln retailers. Strong sales and negotiation skills are paramount to contributing to our success. Applicants should have an understanding of credit financial analysis sales collections and relationship management.
The Dealer Services Analyst is a remote position; however you must live within 50 miles of Colorado Springs Colorado.
Responsibilities
What you will do
- Analyze and decision credit applications submitted to Ford Credit.
- Adhere to purchase approval limits and investigation standards.
- Sell the benefit of the Companys value proposition to the dealers and effectively maintain a consistent purchase policy based on dealer support liquidation experience and management direction.
- Understand and practice business unit financing plans programs and procedures.
- Develop and maintain strong business relationships with dealership personnel.
- Complete all required procedural reviews in a timely manner to identify potential misrepresentations or fraud.
- Perform investigations as required.
- Support the sales organization as required to complement business activities.
- Participate actively in calibration sessions.
- Support a culture which ensures a sales mindset is maintained.
- Perform daily responsibilities to ensure high levels of dealer and customer satisfaction Support Dealer Satisfaction and Net Promoter Score (NPS) initiatives.
- Support diversity initiatives by understanding respecting and valuing the differences that define employees as unique individuals.
- Show team spirit by respecting the needs of others offering to help and having flexibility by joining in team efforts to work during our busiest times (near the holidays etc..
- Welcome positive coaching and learning opportunities to improve your skills.
Qualifications
Youll have
- Bachelor of Business Administration or related business degree.
- Basic understanding of credit financial analysis sales collections and relationship management.
- Computer skills including knowledge of Microsoft Office applications and speed and accuracy in typing and data entry.
- Excellent verbal and written communication skills.
- Sales and negotiation skills.
- Ability to perform multiple tasks simultaneously while maintaining high level of organization and time management.
- Analytical and decisionmaking skills independently identifying and implementing solutions to problems and overcoming challenges.
- Interpersonal skills including the ability to quickly adapt communication style and approach as appropriate.
- Must be available to work a flexible schedule MondayFriday and some evenings holidays Saturdays and Sundays.
- Ability/willingness to travel as needed to attend training dealer events or inperson meetings.
- Applicants need to be willing to fulfill employment obligations in a work from home environment and have reliable highspeed internet connectivity and a quiet space (minimal distractions or interruptions) from which to work at home.
Geographic qualification
Applicants must live within a reasonable commuting distance (approximately 50 miles) to Colorado Springs CO. We consider the following to be within 50 miles of Colorado Springs: Castle Rock Parker Centennial Greenwood Village Loan Tree Highlands Ranch Fountain Ft. Carson Security Widefield Payton Falcon Elizabeth and Woodland Park.
As an established global company we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe or keep you close to home Will your career be a deep dive into what you love or a series of new teams and new skills Will you be a leader a changemaker a technical expert a culture builderor all of the above No matter what you choose we offer a work life that works for you including:
Immediate medical dental and prescription drug coverage
Flexible family care parental leave new parent rampup programs subsidized backup childcare and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays including the week between Christmas and New Years Day
Paid time off and the option to purchase additional vacation time.
This position is a salary grade 5
For more information on salary and benefits click here: https://fordcareers/GSRnonHTHD
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race religion color age sex national origin sexual orientation gender identity disability status or protected veteran status. In the United States if you need a reasonable accommodation for the online application process due to a disability please call.
Required Experience:
IC
Employment Type
Full-Time
