Software Application Engineer II
Software Application Engineer II
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Job Description
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our teamfirst culture and enables us to innovate grow and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment empowering our employees to be their authentic selves.
The Software Application Engineer II will help design and implement solutions to extract data from different sources like Salesforce Jira NetSuite Logisense using APIs/Python in Google Cloud Platform (GCP) using data pipelines and ensure seamless access to data for business intelligence and data science tools. They will support a wide range of projects while collaborating closely with management teams and business leaders. The ideal candidate will have a strong understanding of data extraction data warehousing concepts and the ability to document technical knowledge into clear processes and procedures.
Include following language: This position is based out of one of the offices of our affiliate Acqueon Technologies in India and will adopt the hybrid work arrangements of that location. You will be a member of the Acqueon team with responsibilities supporting Five9 products collaborating with global teammates based primarily in the United States.
Responsibilities
- Work closely with different team members in finance team to understand the business requirement and prepare data sets for data analysis.
- Design implement and maintain a scalable Data extraction in GCP to structured and unstructured data from various sources (databases APIs cloud storage).
- Utilize GCP services including Big Query Dataflow Pub/Sub Cloud Run Functions Airflow and Cloud Storage to optimize and manage data workflows ensuring scalability performance and security
- Continuously monitor test and optimize data workflows to improve performance cost efficiency and reliability.
- Maintain comprehensive technical documentation of data pipelines systems and architecture for knowledge sharing and future development.
- Enhancing applications by identifying opportunities for improvement making recommendations and designing and implementing systems.
- Provides information by collecting analyzing and summarizing development and service issues.
- Ability to work across multiple facets of a project and juggle multiple tasks at the same time
Requirements:
- Bachelors and/or Masters degree in Computer Science Computer Engineering or related technical discipline.
- Experience working with enterprise systems and understanding of data design pattern differences between transactional systems and analytical data warehouses
- 2 years of experience using GCP Services (Big Query Dataflow Pub/Sub Cloud Run Functions). Certifications in GCP are preferred (e.g. Professional Cloud Developer Professional Cloud Database Engineer).
- 2 years of professional or opensource experience to read data from APIs and developing programs in Java Python and Java Script.
- Expert in building deploying and maintaining data pipelines using opensource tools (i.e Airflow Composer DataProc DataFlow)
- Experience with Gitlab Jenkins CI/CD methodologies & tools.
- Skilled at writing optimized ETL jobs to feed data into Big Data systems (i.e. Big Query DOMO Hadoop).
- Experience creating dashboards/visualizations using Data Studio DOMO (or similar).
- Advanced proficiency with SQL with experience in writing complex queries optimizing for performance and using SQL in largescale data processing workflows
- Good understanding of cloud design considerations and limitations and its impact on Pricing.
- Attention to detail and personal pride in work undertaken.
- Ability to selfstart and selfdirect work in an unstructured environment comfortable dealing with ambiguity
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds perspectives and skills. The more inclusive we are the better we are. Five9 is an equal opportunity employer.
View our privacy policy including our privacy notice to California residents here:9/ptpt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Employment Type
Full Time
