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Account Representative

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1 Vacancy
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Job Location drjobs

Columbus, OH - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Are you a goaloriented individual Are you looking to start your career at an industryleading consumer finance organization with an awardwinning service team that has ample opportunity for career growth If you answered yes to these questions our Account Representative position sounds like a fit for you. Apply with Mariner Finance today!

Position: Account Representative I

Hours of Work:

Saturday hours required seasonally and as business needs require.

FullTime NonExempt

To the extent permitted by law the Company may in its sole discretion change the work schedule to address business needs. Work hours will depend on the business hours of the time zone serviced.

Supervisory Responsibility: None

Reports To: Branch Manager

In This Role You Will:

Support branch operations by learning functions of consumer finance and demonstrating proficiency by meeting or exceeding your individual sales and delinquency targets/goals. You will primarily support sales and collections efforts of the branch through respectful compassionate and efficient customer service. Prepare to take on increasing responsibilities as you grow in this role and continue growing your career with Mariner Finance!


Responsibilities and Essential Duties:

  • Provides exceptional customer service by proactively solving problems presenting loan solutions based on customer needs and enthusiastically presenting all available sales products.
  • Processes credit loan applications. Analyzes credit & financial information for current and potential customers.
  • Proactively contacts customers with past due balances to offer possible solutions and resolve delinquency.
  • Achieves consistent results by meeting or exceeding expected individual and branch goals related to the sale of company products and services.
  • Learns Federal State and Local Application Consumer laws to ensure compliant actions.
  • Maintains a cash drawer including processing payments and delivering daily deposits to specified financial institutions as required.
  • May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service.

Required Qualifications:

  • Minimum of one 1 year of experience in a customer service or sales position.
  • High school diploma or equivalent.
  • Reliable transportation required.
  • Excellent written and verbal communication skills with the ability to communicate effectively with customers and company personnel.
  • Working knowledge of Microsoft Office or similar programs with the ability to learn financial services programs.
  • Ability to complete essential duties/functions in a timely accurate manner.
  • Demonstrated problemsolving skills and interpersonal skills in demanding situations.
  • Must obtain applicable required licenses to sell insurance products offered to customers by the branch.
  • Must perform work related tasks at the assigned branch location except in the event of an emergency as determined by the company in consultation as necessary with applicable regulatory agencies.

Preferred Qualifications:

  • Cash Handling selling and/or collecting experience.
  • Some college coursework.
  • Bilingual fluency in Spanish/English.

Physical Demands:
While performing the duties of this job the employee is frequently required to sit for extended periods; reach with hands and arms; operate computer and phone systems; and talk or hear. The employee is occasionally required to move about. The employee is required to be physically present in the office. The employee must occasionally lift and/or move up to twenty 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

This job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee. Duties responsibilities and activities may change or new ones may be assigned at any time of without notice.

IND2

#LIOnsite

#R75

Compensation: Hourly rate is commensurate with skills and experience. This role is also eligible for a competitive incentive program based on individual and company performance.

Benefits: Mariner Finance offers comprehensive benefits to eligible employees including:

  • Health Insurance Health Savings Account (HSA) with employer contributions if enrolled in a qualifying plan Flexible Spending Account (FSA) and Dependent Care FSA
  • Vision Insurance
  • Dental Insurance
  • Companypaid Basic Life LongTerm Disability and AD&D Insurance
  • Voluntary worksite benefits including Accident Critical Illness Hospital Indemnity ShortTerm Disability Supplemental Life and Supplemental AD&D Insurance
  • 401(k) and Company Matching Contributions
  • Paid Time Off fulltime employees may accrue a minimum of 120 hours per year
  • 11 Paid Holidays
  • FMLA
  • Employee Assistance Program (EAP)
  • Paid Parental Leave
  • Referral Incentives
  • Education Assistance Program
  • Complimentary FIMC Membership Plan
  • Access to industryspecific training programs
  • Certain roles may qualify for additional benefits such as Relocation Assistance Debt Assistance Cell Phone Reimbursement and Travel/Auto Reimbursement. Contact for additional information.

Benefits provided are consistent with applicable state laws and Company policies. Eligibility may vary based on fulltime or parttime status location or management level.

For additional information please visit:

Mariner Finance is an Equal Opportunity Employer and does not discriminate on the basis of race color religion creed sex gender gender identity or expression marital status age religion national origin sexual orientation familial or caregiver status citizenship status status as a victim of domestic violence medical condition genetic information pregnancy physical or mental disability or status as a disabled or Vietnam era must be able to perform the essential duties/functions of the position satisfactorily and if requested reasonable accommodations will be made to enable employees with disabilities to perform the essential duties/functions of their job absent undue workplace.

Mariner Finance LLC NMLS #166564

Other details


Required Experience:

Unclear Seniority

Employment Type

Hourly

About Company

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