Business Intelligence Manager
Business Intelligence Manager
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Job Description
Position Summary:
The Business Intelligence Manager is part of the Business Technology and Innovation (BTI) team. This role contributes to defining the vision and executing the companys business intelligence and data strategy. The BI Manager supports our vision by defining and refining key performance metrics enhancing data visualization and distribution challenging performance objectives and serving as the companys expert on the single source of truth.
Additional Information:
- This is a permanent fulltime salary position (Exempt)
- Our Headquarters office is located at 7630 Biscayne Blvd. Miami FL 33138
- This role participates in our hybrid schedule
- Hybrid Schedule: Monday & Friday; 2 days working remotely. Tuesday Wednesday & Thursday; 3 days working in the headquarters office
Major Duties Include:
BI Strategy and Insights:
- Defines and maintains a clear vision for business intelligence (BI) that is aligned with organizational goals
- Partners with crossfunctional teams to develop shared KPI definitions and a consistent understanding of key metrics
- Leads the development and evolution of dashboards and visualizations in Tableau that inform strategy and decisionmaking
- Provides datadriven recommendations to optimize operational and financial performance
- Stays informed of new technologies and methodologies to improve BI capabilities continuously
- Performs independent analyses to uncover trends highlight opportunities and support performance optimization.
Dashboard & Reporting :
- Develops and maintain scalable userfriendly dashboards and reports in Tableau and Excel
- Creates automated reporting solutions that support business functions and reduce manual workload
- Documents metrics dashboards and assumptions for transparency and consistency across the organization
- Responds to adhoc reporting needs and prioritizes data requests to deliver timely accurate insights
Data Governance and Support:
- Promotes a culture of trusted validated data by establishing and maintaining sourceoftruth data sets
- Collaborates with data stewards and technical teams to improve data quality and integrity
- Supports users and resolves data/reporting issues directly or through appropriate escalation
Team and Project Management:
- Manages project timelines and communicates milestones deliverables and progress to stakeholders
- Leads internal and external BI contributors including vendors to ensure the successful delivery of BI initiatives
- Balances quick wins with longterm improvements and ensures timely of priorities
- Maintains organized project documentation and clear communication with crossfunctional teams
- Crossfunctional collaboration and Leadership
- Establishes strong working relationships across departments and leadership levels
- Serves as a trusted advisor for all datarelated inquiries guiding business users toward strategically using insights
- Confidently presents findings dashboards and recommendations to executive audiences
- Supports special projects handles urgent data requests and contributes to continuous improvement initiatives
- Records personal daily punches and approves accurate biweekly time and attendance records
- Participates in special projects as needed and handles emergency requests and assignments
- Promotes our FOH culture through actions and leadership
Qualifications :
Education Experience & Computer Skills:
- College degree with a focus on Business Analytics Management Information Systems or a similar area
- Minimum 6 years experience with Business Intelligence (BI) technologies including fulllifecycle project innovation optimization support and design principles
- Minimum 4 years experience using multiple data platforms adept at learning new technologies with preferred experience in Excel Tableau and SQL
- Advanced Tableau skills (dashboard design interactivity calculated fields data blending)
- SQL knowledge (data extraction joins)
- Proficiency in Microsoft Excel (pivot tables formulas lookups data validation)
- Familiarity with data modeling data warehouse structures and performance optimization
- Familiar with ERPs SAP Business One
Skills Needed for Success:
- Optimism and a desire to drive transformational positive results
- Clearly conveys technical concepts to both technical and nontechnical audiences
- High emotional intelligence in cultivating strong internal relationships
- Analytical mathematical and financial aptitude
- Stress and time management skills
- Analytical creative practical problemsolving skills
- Customer service and interpersonal skills
- Work collaboratively and as part of a diverse team
- Communicate with excellence and clarity both verbally and in writing
- Project management skills and strong attention to detail
- Tech savviness
- Strategic thinking planning and
- Ability to rearrange tasks as priorities change
- Provides and follows direction and works under pressure to meet deadlines
- Presentation and public speaking skills
- Balances quick decisionmaking with thoughtful judgement
- Complete projects as a selfstarter with minimum supervision
- Mentoring coaching and leadership skills
Desired Characteristics and Qualifications:
- Ability to maintain confidentiality and handle sensitive information
- Organized action and detail oriented
- Demonstrates sound work ethics
- Possesses cultural awareness and sensitivity
- Highly enthusiastic positiveminded and composure in challenging situations
- Thrives in a goaldriven environment
- Nimbleness to respond to everchanging priorities in a high growth environment
- Decisiveness
- Flexible to work outside normal work hours
- Acts and performs with an ownership mentality
Additional Information :
Benefits & Pay:
FOH Inc. recognizes that our team members are our most important assets; therefore we are committed to offering a comprehensive benefits package that provides protection and wellbeing for our team and their families.
The salary/hourly range for this role represents numerous factors considered in the hiring decisions including but not limited to work experience territory geographical location etc. As such starting pay for the successful candidate(s) could fall anywhere within the stated range. Beyond base compensation FOH proudly offers bonus incentives health benefits retirement savings plans time off programs and perks. (Onsite gym and workout classes petfriendly office daily Cuban coffee flexible schedule options volunteer time off fresh fruits and snacks and our collaborative culture)
Passionate about what we do and how we do it we value different perspectives from people of all backgrounds and actively recruit diverse team members. Be yourself! We like it that way. Bring your experience and join a team that strives to deliver impactful solutions to our partners worldwide.
Our websites are the perfect place to learn more about FOH
www.frontofthehouse.com
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
