Patient Services Representative - Front Desk - Happy Valley OR
Patient Services Representative - Front Desk - Happy Valley OR
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$ 16 - 23
1 Vacancy
Job Description
Vancouver Clinic is looking for a Patient Service Representative to join our team! This person will greet assist and provide excellent customer service to our patients checking in for appointments.
Must have excellent attendance! Consistent dependable and predictable attendance is crucial in helping us fulfill our mission of providing highquality compassionate care. We require our employees to adhere to our attendance standards as frequent deviations make it difficult to provide care for our patients and support our coworkers.
Location: Happy Valley Oregon
Schedule: Regular schedule is Monday Friday 8am to 5pm.
Compensation: Hourly compensation minimum is $18.00 commensurate with experience.
Position Summary: This person must have a friendly demeanor great attitude and the desire to make a positive impact on our patients. Responsibilities include welcoming and greeting patients and their families collecting copays obtaining and completing insurance information answering phones scheduling referrals and other duties as assigned. If you have the ability to multitask work well with others as part of a team and can maintain a positive attitude while working in a fastpaced environment we want you on our team!
Requirements:
High School Diploma or equivalent required.
Minimum of 1 year of customer service experience required.
Minimum of 1 year of medical front office experience preferred.
Experience with Epic preferred.
Excellent phone skills and customer service behaviors.
Strong computer keyboarding skills required.
Pay Range:
$16.89 $23.65The above information is intended to indicate the general nature and level of work required in this position. It is not designed to contain or be interpreted as a comprehensive description of all duties responsibilities and qualifications required of those assigned to this job.
We offer a competitive Total Rewards Program. Eligibility for benefits is dependent on factors such as position type and FTE. Benefiteligible employees qualify for benefits beginning on the first of the month following one month of employment. Vancouver Clinic offers medical dental vision life insurance AD&D long term disability health savings account flexible spending account employee assistance program and multiple supplemental benefits (voluntary life critical illness accident hospital indemnity identity theft protection legal services etc.. We also offer a 401k retirement plan with employer contributions after your first year of employment. Benefitseligible employees accrue PTO and Personal Time based on hours worked and State worked totaling 120 hours in the first year for full time staff and 200 hours in the first year for full time supervisors and above increasing in subsequent years. PTO and Personal Time accruals are prorated by FTE/hours worked. Nonbenefits eligible employees will accrue Personal Time based on hours worked and State worked. Employees will also enjoy up to six paid holidays per year depending on schedule. Contact your recruiter for more information.
Vancouver Clinic is proud to be an Equal Opportunity Employer. Vancouver Clinic does not discriminate on the basis of race color gender disability veteran military status religion age creed national origin gender identity or expression sexual orientation marital status genetic information or any other basis prohibited by local state or federal law.
Vancouver Clinic is an alcohol and drugfree workplace. Offers are contingent on successful completion of background screen and immunization requirements.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
