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You will be updated with latest job alerts via emailWayfair runs the largest custom ecommerce large parcel network in the United States approximately 1.6 million square meters of logistics space. The nature of the network is inherently a highly variable ecosystem that requires flexible reliable and resilient systems to operate efficiently.
Wayfair is seeking an Assistant Program Operations Manager to drive our global Technology organizations outsourced labor strategy. This role partners with Technology leaders and Vendors to optimize the outsourcing lifecycle from sourcing to payment for Wayfairs external workforce.
What Youll Do:
The Senior Associate Talent program management will utilize Google Workspace Greenhouse (ATS) and other internal tools to measure program and vendor performance and conduct spend analysis. Responsibilities include overseeing the Tech Contractor lifecycle supporting leaders from requisition creation and onboarding to offboarding and ensuring timely vendor payments. Vendor relationship management is a key aspect requiring liaison between Wayfair and vendors and facilitating contracts (MSAs SOWs amendments) with Legal and Strategic Procurement. This role offers broad exposure to all aspects of external workforce management. Your expertise in talent/program enablement will help streamline processes reduce stakeholder burden and ensure a positive experience for Candidates Vendors and Hiring Managers.
Process Improvement: Collaborate with stakeholders on process improvements providing insights on best practices and strategies. This includes conducting surveys or listening sessions sharing best practices and goals and advancing the program roadmap.
Data Analysis: Analyze data to enable Business Stakeholders to make informed decisions about vendor spend.
Tool Implementation: Participate in new tool implementations and project mapping.
Process Standardization: Develop and implement process standardization for the Technology Outsourced Program.
Vendor Management: Oversee vendor activities including facilitating contract negotiations with Legal Procurement and business leaders; conduct billing reviews; and manage programrelated escalations.
Contractor Onboarding: Ensure timely onboarding and access provisioning for contractors and stay updated on Employee Tech improvements.
We Are a Match Because You Have:
25 years of experience working with staffing agencies and/or consulting firms in account management operations management procurement MSP or a similar capacity.
Data Analysis experience with specific tool experience preferred.
Knowledge of various staffing/consulting models including contract contracttohire time and materials and deliverablesbased engagements.
Strong communication skills with the ability to interact with various leadership levels overcome objections and make recommendations.
Any Tool implementation experience will be an addon.
About Wayfair Inc.
Wayfair is one of the worlds largest online destinations for the home. Whether you work in our global headquarters in Boston or in our warehouses or offices throughout the world were reinventing the way people shop for their homes. Through our commitment to industryleading technology and creative problemsolving we are confident that Wayfair will be home to the most rewarding work of your career. If youre looking for rapid growth constant learning and dynamic challenges then youll find that amazing career opportunities are knocking.
No matter who you are Wayfair is a place you can call home. Were a community of innovators risktakers and trailblazers who celebrate our differences and know that our unique perspectives make us stronger smarter and wellpositioned for success. We value and rely on the collective voices of our employees customers community and suppliers to help guide us as we build a better Wayfair and world for all. Every voice every perspective matters. Thats why were proud to be an equal opportunity employer. We do not discriminate on the basis of race color ethnicity ancestry religion sex national origin sexual orientation age citizenship status marital status disability gender identity gender expression veteran status genetic information or any other legally protected characteristic.
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Required Experience:
Senior IC
Full Time