Food Beverage Operations Manager Jasper Lodging
Food Beverage Operations Manager Jasper Lodging
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Job Description
What will be your daily pursuit
The Food & Beverage Operations Manager will serve as a key member of the shared services team assuming front line operational responsibilities. Reporting to the Director of Food and Beverage Jasper this position will support new initiatives and ensure consistency across the BJC.
When does this adventure begin
This is a fulltime yearround position beginning May 2025.
What perks can you expect
- Work in a dynamic culturally diverse team from around the globe
- Seasonal work experience in aniconic unforgettable and inspiring location
- Fastpaced and active position get your step counter ready!
- The chance to work in aninclusive cultureandmake lifelong friends
- Opportunities for career growthor future work atother Pursuitlocations
- Access to one of the worlds most beautiful and iconic National Parks
What will you do in this job
- Support and lead all aspects of daytoday food and beverage operations across multiple outlets.
- Provide onfloor coverage and handson operational leadership particularly in the absence of outlet managers to ensure seamless service and consistent guest experience.
- Be present and available during peak periods manager transitions or unexpected absences to maintain continuity and leadership presence.
- Deliver structured consistent training and onboarding for all new F&B managers including IT access operational systems Standard Operating Processes (SOPs) and departmental tools.
- Standardize and lead training for all salaried leaders ensuring alignment with brand standards policies and procedures.
- Conduct F&B Orientation for all leadership team members and provide ongoing coaching to drive continuous development and growth.
- Serve as the brand standards lead for Starbucks operations ensuring the location consistently meets all corporate and operational standards.
- Act as the primary liaison with Starbucks representatives working collaboratively to uphold quality compliance and brand integrity across all aspects of the operation.
- Monitor and guide labour management at the manager level ensuring accurate schedules staffing plans time off requests and payroll practices in line with business volume and budget goals.
- Assist in the recruitment onboarding and performance management of middlemanagement team members (Assistant Managers F&B Managers).
- Collaborate with managers to improve labour productivity manage scheduling gaps and support proper planning for activations events and busy periods.
- Lead menu engineering by prioritizing and evaluating new product menu and package requests from F&B teams and key stakeholders ensuring alignment with brand standards guest expectations and business goals.
- Assist with menu development beverage programming and concept creation in collaboration with culinary team and Line of Business leaders.
- Assist in the development and launch of the F&B Applications and Takeout Program providing ongoing training and support as needed.
- Maintain consistent structured verbal and written communication with F&B teams and leadership across all Jasper properties to ensure alignment and foster effective collaboration and consistency.
- Prepare and submit activity operational and project status reports to the Director of Food & Beverage and other business stakeholders.
- Ensure all outlets maintain the highest standards of service food quality cleanliness and guest satisfaction.
- Assist in developing and executing revenuedriving promotions and guestfacing tactics.
- Act as a culture champion by consistently modeling Pursuits values and fostering an inclusive engaging workplace that inspires both leaders and frontline team members to thrive.
- Encourage community involvement by volunteering within the community and supporting team member participation.
- Support and lead all aspects of daytoday food and beverage operations across multiple outlets.
- Provide onfloor coverage and handson operational leadership particularly in the absence of outlet managers to ensure seamless service and consistent guest experience.
- Be present and available during peak periods manager transitions or unexpected absences to maintain continuity and leadership presence.
What skills and experience do you need for this job
- Strong communication skills both written and verbal
- Minimum of 10 years senior level experience operating a 4 million diverse food and beverage operation
- Postsecondary education in hospitality or a related field
- Proven experience building relationships and working with teams across all levels
- Thrives in a fast paced and high energy work environment
- Able to create followership through modelling our core values and best practices
- Capable of inspiring and motivate teams to maximize performance within the organization
- Experience in budgeting Profit and Loss management and financial controls required
- Excellent beverage wine and food knowledge
- Pro Serve certificate
- Sommelier qualification an asset
- Flexible schedule as weekends and evening shifts are required
- Outstanding team player able to motivate and support employees
- Excellent communication interpersonal and guest service skills
- A selfstarter with strong organizational skills
- To honour our commitment to be Always Honest all employees must consent to a criminal record check
What will your work environment be like
- work in iconic unforgettable and inspiring locations. Youll see amazing scenery and wildlife. Youll participate in team events and fun!
- spend your days in and aroundnational parks.
- home is filled with trees lakes and bluebird skies; rather than buildings freeways and with friends around a bonfire instead ofthroughWiFi
- to be prepared for a physical working environment with walking stair climbing bending reaching lifting (up to 50 pounds with assistance) required
This job description describes this role at a high level but no document can anticipate every single task issue or project that could come work as a team and believe that we succeed together these job duties may change based on the needs of theteam and company as a whole.
To handle this job successfully any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based inAlberta Canada. Relocation to the area and the legal ability to work inCanadais required.
EEO
Equal Employment Opportunity Information
Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race colour age religion gender sexual orientation disability veteran status and other protected characteristics.
Pursuit places a high value on diverse backgrounds and experiences recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team!
We are working to eliminate barriers for applicants and team members from equitydeserving groups. If you cant apply online or need accommodation during the application or hiring process please contact our Talent & Acquisition Team at
We thank all candidates for their interest; however please note that only applicants selected for further consideration will be contacted.
Required Experience:
Manager
Employment Type
Full-Time
