Program Manager Amazon Pay
Program Manager Amazon Pay
Posted on :
17-04-2025
Employer Active
1 Vacancy
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Job Description
Be part of an innovative team that shapes the future of banking products and customer experiences. In this role you will drive endtoend product improvements launch new offerings and establish scalable processes across multiple business functions. You will collaborate with diverse teams to enhance customer experience while managing critical partnerships with banking institutions. This position offers significant visibility and impact across the organization.
Key job responsibilities
Design and implement scalable operational processes for banking products and partnerships
Lead crossfunctional initiatives to enhance customer experience across the product lifecycle
Develop and maintain standard operating procedures to support business growth
Build and track performance metrics to measure program effectiveness
Partner with product teams to translate operational insights into product improvements
Manage stakeholder relationships across product marketing operations and legal teams
A day in the life
Your day might start with analyzing customer experience data to identify improvement opportunities. Youll collaborate with multiple teams to implement process improvements participate in product planning sessions and review project timelines. Youll spend time documenting best practices creating scalable solutions and ensuring smooth of banking initiatives.
About the team
Our team is responsible for developing and scaling banking products that serve millions of customers. We work in a fastpaced environment where innovation meets operational excellence. We collaborate across functions to create seamless experiences for our customers while maintaining the highest standards of operational efficiency.
3 years of program or project management experience
Bachelors degree
3 years of program or project management experience
Experience using data analytics to drive business decisions
Experience managing endtoend program delivery
Experience communicating with senior leadership
Experience building and implementing operational processes
Experience working with crossfunctional teams
Experience in program or project management
Experience with Excel
Experience with SQL
Experience with data analysis tools (Excel SQL)
Experience in banking financial services or ecommerce
Experience managing multiple stakeholders in matrix organizations
Track record of launching and scaling new programs
Experience in process improvement and optimization
Knowledge of banking operations and regulations
MBA or relevant advanced degree
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Key job responsibilities
Design and implement scalable operational processes for banking products and partnerships
Lead crossfunctional initiatives to enhance customer experience across the product lifecycle
Develop and maintain standard operating procedures to support business growth
Build and track performance metrics to measure program effectiveness
Partner with product teams to translate operational insights into product improvements
Manage stakeholder relationships across product marketing operations and legal teams
A day in the life
Your day might start with analyzing customer experience data to identify improvement opportunities. Youll collaborate with multiple teams to implement process improvements participate in product planning sessions and review project timelines. Youll spend time documenting best practices creating scalable solutions and ensuring smooth of banking initiatives.
About the team
Our team is responsible for developing and scaling banking products that serve millions of customers. We work in a fastpaced environment where innovation meets operational excellence. We collaborate across functions to create seamless experiences for our customers while maintaining the highest standards of operational efficiency.
3 years of program or project management experience
Bachelors degree
3 years of program or project management experience
Experience using data analytics to drive business decisions
Experience managing endtoend program delivery
Experience communicating with senior leadership
Experience building and implementing operational processes
Experience working with crossfunctional teams
Experience in program or project management
Experience with Excel
Experience with SQL
Experience with data analysis tools (Excel SQL)
Experience in banking financial services or ecommerce
Experience managing multiple stakeholders in matrix organizations
Track record of launching and scaling new programs
Experience in process improvement and optimization
Knowledge of banking operations and regulations
MBA or relevant advanced degree
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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