Director of Los Nettos
Director of Los Nettos
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$ 192142 - 219957
1 Vacancy
Job Description
The University of Southern California (USC) Department of Information Technology Services (ITS) is seeking a Director of Los Nettos with an exceptional commitment to service excellence to join our team.
USC is a leading private research university which ranks No. 3 overall among western universities now grown to 49500 currently enrolled students and over 30000 faculty and staff. USC leads advanced research in biotech public health biomedical engineering cancer and Alzheimers disease among other research of the highest quality. Formed in 1988 by leading Southern California researchers Los Nettos has been operating as a private regional network for its members and its associates providing costeffective connections to the greater Los Angeles area. Today Los Nettos offers highbandwidth Internet connections to a variety of universities colleges research facilities hospitals city governments public schools and museums. Learn more about Los Nettos here.
As the Director of Los Nettos you will be an integral leader of the Los Nettos team while also collaborating with stakeholders across the university ecosystem and reporting to the ACIO of Infrastructure Services. This is a fulltime exempt position eligible all of USCs fantastic Benefits Perks. This opportunity is based onsite CAL building but is most often workfromhome with occasional time onsite. Due to federal requirements this role is not eligible for sponsorship.
The Director of Los Nettos serves as a visionary leader bridging the gap between research strategy and technological innovation. They navigate complexity with clarity break down silos and foster a culture where technology becomes a strategic enabler. Through their work they help organizations harness the power of digital ecosystems and emerging technologies to create sustainable competitive advantage. The Director of Los Nettos facilitates overall design and implementation of networking technologies in collaboration with numerous key stakeholders across the university.
The Director of Los Nettos ensures the provision of bestinclass connectivity to the universitys Los Angelesarea educational and research organizations providing highbandwidth Internet connections to a variety of universities colleges research facilities hospitals city governments public schools and museums. The Director oversees consortium growth sustainability and innovation to support current and future regional network partners. As part of the leadership team the Director of Los Nettos models and cultivates ITS culture values and behaviors.
MINIMUM QUALIFICATIONS
Great candidates for the position of Director of Los Nettos will meet the following qualifications:
- A minimum 8 years of professional experience in relevant information technology roles.
- A minimum 3 years of professional experience in a management role.
- A bachelors degree in in engineering computer science computer information systems IT architecture or other relevant fields or combined experience and education as substitute for minimum education.
- Direct handson experience with network transport design planning and implementation with the ability to develop complex costeffective internetworking solutions in support of a multilocation enterprisewide area network.
- Proven experience designing planning and implementing largescale network infrastructures leading implementations and upgrades and delivering reliable and quality network service in a higher education environment.
- Indepth understanding of routing protocols including Border Gateway Protocol (BGP) LAN technologies (VLANs STP VXLAN) WAN technologies such as virtual routing and forwarding contexts (VRFs) Ethernet VPN (EVPN) Dark Fiber and Ethernet delivery firewall technologies (SSL decryption remote access VPN sitetosite VPN architecture and placement) and client/server architectures system design QoS load balancers forward/reverse proxies converged storage and converged voicetoadministrative network services.
- Ability to develop and manage a highperforming team and develop positive working relationships and strong rapport with team members.
- In addition the successful candidate must demonstrate through ideas words and actions a strong commitment toUSCs Unifying Values.
PREFERRED QUALIFICATIONS
Exceptional candidates for the position of Director of Los Nettos will also bring the following qualifications or more:
- A minimum 10 years of professional experience in relevant information technology roles.
- A minimum 3 years of professional experience in a management role preferably managing managers.
- A masters degree in in engineering computer science computer information systems business administration or other relevant fields.
- Knowledge of industryspecific regulations and compliance standards
- Previous experience in the Internet Service Provider or Network Design industry.
- Exemplary communication and interpersonal skills with the ability to present the business side of technical topics to nontechnical audiences and persuasively and effectively interact with various stakeholders and diverse individuals and groups.
- Relevant professional and technical certifications.
SCOPE OF THE ROLE
The Director of Los Nettos will:
- Oversees the daytoday engineering and programming required to deliver reliable highquality network service to regional partners by collaborating with ITS staff and leadership monitoring network status and network performance reporting.
- Strategizes on technology approaches for Los Nettos Network optical infrastructure associate and consortium programs and additional advanced technologies. Provides excellent customer service and fulfills changing business and academic needs.
- Facilitates effective governance by leading regular meetings with the Los Nettos directors and technical committee and implementing standards procedures and quality measures. Manages the implications of security and compliance guidelines by embedding university policies and procedures into work plans and workflows. Participates in governance boards councils meetings and campuswide technology initiatives to understand current and future business needs.
- Actively drives the process of embedding ITS values and behaviors. Leads by example demonstrating ethics and high accountability to create a culture of trust and transparency. Accountable for the development of team members by helping them set and achieve goals for their career growth. Fosters an inclusive environment that values team member differences creating a sense of belonging and appreciation. Drives bestinclass customer service to the university through effective team member engagement.
- Provides vision and highlevel direction for infrastructure services within the larger context of the ITS and USC environments. Builds and maintains strong relationships with ITS leaders customers partners and stakeholders.
- Works closely with ITS leadership to identify implement and support cost effective leading solutions for all aspects of the Los Nettos Network maintaining currency with industry innovations. Provides thought leadership around process optimization and administers the department budget by creating planning monitoring reconciling and directing resources.
THE TEAM
The ITS vision aligns strategy business and services; affirms ITS cultural values; empowers crossfunctional teamwork; embraces worldclass best practices; and promotes innovation excellence agility and efficiency. To achieve this vision ITS is committed to providing a resilient modern technology infrastructure that delivers the performance necessary to meet the demands of a growing customer base. By training in the latest technologies for its highly productive and motivated workforce and providing outstanding customer experience and technology services ITS aligns with the universitys mission to provide exceptional learning opportunities for students. ITS is creating a workplace where employees can develop cuttingedge skills take pride in the services they provide and have access to the roles and career paths that align with their abilities and potential. We are looking for top talent to join us on our journey.
ITS CULTURE
USCs ITS organization represents a talented team committed to supporting a collaborative culture and delivering secure and innovative IT services core to the mission of USC. ITS values accountability excellence and commitment to exceptional customer experience. ITS strives for a supportive culture that encourages employees to do their best work every day and where individuals are recognized and celebrated for their contributions.
ABOUT USC
USC is the leading private research university in Los Angelesa global center for arts technology and international business. With more than 49500 students we are located primarily in Los Angeles and various US and global satellite locations. As the largest private employer in Los Angeles responsible for $8 billion annually in economic activity in the region we offer the opportunity to work in a dynamic environment in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan team the faculty staff students and alumni who make USC a great place to work you will enjoy excellent benefits including a variety of wellbeing programs designed to help individuals achieve worklife balance.
Join the USC ITS team and work as a trusted partner in shaping an environment of innovation and excellence.
The annual base salary range for this position is $192142.17 to $219957.28 with an annual potential bonus at the discretion of leadership. When extending an offer of employment the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position the candidates work experience education/training key skills internal peer alignment federal state and local laws contractual stipulations grant funding as well as external market and organizational considerations.
#LITV1
A minimum 8 years of professional experience in relevant information technology roles.A minimum 3 years of professional experience in a management role.
A bachelors degree in in engineering computer science computer information systems IT architecture or other relevant fields or combined experience and education as substitute for minimum education.
Direct handson experience with network transport design planning and implementation with the ability to develop complex costeffective internetworking solutions in support of a multilocation enterprisewide area network.
Proven experience designing planning and implementing largescale network infrastructures leading implementations and upgrades and delivering reliable and quality network service in a higher education environment.
Indepth understanding of routing protocols including Border Gateway Protocol (BGP) LAN technologies (VLANs STP VXLAN) WAN technologies such as virtual routing and forwarding contexts (VRFs) Ethernet VPN (EVPN) Dark Fiber and Ethernet delivery firewall technologies (SSL decryption remote access VPN sitetosite VPN architecture and placement) and client/server architectures system design QoS load balancers forward/reverse proxies converged storage and converged voicetoadministrative network services.
Ability to develop and manage a highperforming team and develop positive working relationships and strong rapport with team members.
In addition the successful candidate must demonstrate through ideas words and actions a strong commitment to USCs Unifying Values.
USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance and with due consideration for patient and student safety. Please refer to theBackground Screening Policy Appendix Dfor specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone ator by email at. Inquiries will be treated as confidential to the extent permitted by law.
- Notice of Nondiscrimination
- Employment Equity
- Read USCs Clery Act Annual Security Report
- USC is a smokefree environment
- Digital Accessibility
If you are a current USC employee please apply to thisUSC job posting in Workday by copying and pasting this link into your browser:
Experience:Director
Employment Type
Full-Time
Key Skills
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