Senior Project Manager - ServiceNow Specialist Contractor
Senior Project Manager - ServiceNow Specialist Contractor
Posted on :
17-04-2025
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1 Vacancy
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Job Description
Closing Date: May 9th 2025
Teck is a leading Canadian resource company focused on responsibly providing the metals essential for global development and the energy transition while caring for the people communities and land that we love.
Tecks two regional business units North America and Latin America are responsible for Tecks assets through all phases of safe sustainable development operation and closure. The business units are supported by enterprisewide functions that set strategic direction establish standards and provide governance as well as supporting the business through shared services centres of excellence and business partnering.
Reporting to the Manager Service Management this outstanding Project Manager will be responsible for leading and delivering strategic initiatives that improve IT service delivery across the organization. Using established project management methodologies and ITSM best practices you will ensure initiatives are driven optimally align with service management standards and drive continuous improvement to support efficient and scalable IT operations.
The Senior Project Manager is also responsible for leading and delivering highimpact ServiceNow projects ensuring alignment with business objectives and driving adoption through strategic organizational change. This role requires extensive experience in ServiceNow implementations solid project management expertise and the ability to collaborate with business and IT partners to complete successful deployments. The position involves running complex ServiceNow initiatives optimizing platform capabilities and ensuring seamless integration with enterprise processes.
Dont miss out on this outstanding opportunity to be part of one of Canadas leading mining companies and join our team!
Responsibilities
- Be a courageous safety leader adhere to and sponsor safety and environmental rules and procedures
- Lead endtoend ServiceNow implementation projects ensuring delivery within scope budget and timeline
- Define project plans establish milestones and manage risks dependencies and constraints
- Be responsible for the configuration customization and integration of ServiceNow modules such as ITSM ITOM ITAM HRSD CSM SecOps and GRC
- Collaborate with business leaders IT teams and ServiceNow partners to define project scope requirements and success metrics
- Act as a liaison between technical teams and business users to ensure seamless adoption of ServiceNow solutions
- Communicate project progress risks and dependencies to executive partners through status reports dashboards and steering committee meetings
- Ensure adherence to ServiceNow best practices and promote an outofthebox (OOTB) approach for longterm maintainability
- Drive standardization automation and process improvements within the ServiceNow ecosystem
- Establish governance frameworks to supervise compliance change control and quality assurance
- Proactively identify project risks and mitigation strategies to ensure smooth
- Lead organizational change management efforts including enduser training communication plans and adoption strategies
- Handle vendor relationships contracts and partner concerns to ensure flawless ServiceNow delivery
Qualifications
- 8 years of experience in IT project management with a solid focus on ServiceNow implementations
- Proven experience leading complex ServiceNow deployments including ITSM ITAM or other ServiceNow modules
- Strong experience in Agile Waterfall or Hybrid project management methodologies
- Demonstrated ability to lead multifunctional teams and handle multiple partners
- Knowledge of ServiceNow architecture integrations (APIs MID Servers) and automation capabilities
- Handson experience working with ServiceNow partners developers and system integrators
- Familiarity with ITIL ITSM frameworks and Enterprise Service Management principles
- Superb communication leadership and problemsolving skills
- ServiceNow certifications (e.g. ServiceNow Certified System Administrator Certified Implementation Specialist) are highly desirable
- PMP PRINCE2 or Agile (Scrum Master SAFe) certifications are a plus
- Experience in enterpriselevel IT transformations leveraging ServiceNow
- Understanding of ServiceNow licensing models and cost optimization strategies
- Experience in process automation workflow design and digital transformation initiatives
- Background in mining manufacturing finance or other assetintensive industries is an asset
Why Join Us
At Teck we offer more than just a job we provide a pathway to personal and professional enrichment. With captivating projects set against stunning backdrops a culture of inclusivity and collaboration and boundless opportunities to learn and grow joining us means embracing a fulfilling and dynamic career adventure.
As a contractor youll add your expertise and work alongside experienced professionals on projects that challenge and inspire. Were dedicated to fostering your growth through coaching training and a commitment to safety. Your contributions will make a difference not just in your career but in our ongoing success. Teck offers a wide array of permanent career opportunities and your role as a contractor can be a stepping stone to exploring different positions within our organization. Were committed to helping you chart a dynamic and rewarding career path.
The actual wage rate offered is determined based on the successful candidates relevant experience skills and competencies and considers internal equity.
Dont miss out on this outstanding opportunity to be part of one of Canadas leading mining companies and join our team!
About Teck
At Teck we value diversity. Our teams work collaboratively and respect each persons unique perspective and contribution.
Teck is one of Canadas leading mining companies focused on providing products that are essential to building a better quality of life for people around the commitment to our people is why Teck has been named one ofCanadas Top 100 Employersfor seven consecutive years listed as one ofCanadas Top Employers for Young Peopleand named to the 2024 Bloomberg GenderEquality pursuit of sustainability guides Tecks approach to business and we are proud to be recognized as one of the2024 Global 100 Most Sustainable Corporationsby Corporate in Vancouver Canada its shares are listed on the Toronto Stock Exchange under the symbols TECK.A and TECK.B and the New York Stock Exchange under the symbol TECK.
Learn more about Teck
We wish to thank all applicants for their interest and effort in applying for the position; however only candidates selected for interviews will be contacted.
Required Experience:
Senior IC
Employment Type
Contract
Key Skills
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