Front Desk Receptionist

ASSA ABLOY Global Solutions is part of the ASSA ABLOY Group the global leader in access solutions. Every day we reimagine how people move through a safer more open world with ease. If youve ever walked through an automatic door stayed in a hotel or gone through passport control youve probably used one of our products or services. We have operations in over 70 countries and over 52000 colleagues worldwide.

Our expertise in customer journey mapping innovation and service design leads to the invention of new solutions that create value for our clients and exceptional experiences for their end users. We have a fantastic opportunity for a Front Desk Receptionist.

Your Role in Keeping the Future in Safe Hands...

Reporting to the VP of Operations you will have the opportunity to work on a team of bright individuals dedicated to delivering a wide range of comprehensive security products to our customers.

What you will do

• Answer all incoming phone calls prioritize customer inquiries and direct them to the appropriate teams
• Ensure that all customer concerns are addressed by the relevant departments.
• Serve as the customer service champion for PTI
• Welcome all office visitors clients and attendees for company events
• Oversee and maintain the organization of the front desk area
• Collect sort and distribute all mail packages and frontoffice deliveries
• Provide administrative support to team members as needed
• Assist various departments including Operations Finance Sales HR and R&D when necessary
• Conduct occasional office tours
• Support the planning and of office events and functions as required

What we expect of you

• Highly organized professional adept at multitasking
• Strong interpersonal skills that ensure visitors and customers receive a warm welcome and leave with a positive first impression.
• Demonstrates ownership and accountability in all tasks consistently delivering results on time.
• Effective communicator both in writing and verbally across various platforms including phone email and formal correspondence.
• Capable of collaborating successfully with all team members across different departments.
• Proficient in Microsoft Office applications.
• Previous experience with CRM systems such as Salesforce is preferred.

What you can expect from us

• Generous and competitive total rewards package
• Comprehensive and careerdevelopment resources to expand your skills and maximise your potential
• Supportive and accessible leadership team and a solid values platform that underpins who we are and how we operate
• Culture of empowerment providing opportunity and support to grow in the role

Application
You can submit your application by clicking Apply Now. We will not consider applications received via email or through other channels. We will review applications continuously so please apply as soon as possible.

About Us

Featured four times in Forbes most innovative companies worldwide we deliver innovative safe and convenient security solutions that provide real added value to our customers. As a group our goal is to help billions of people experience a more open world. Were proud to boast leading positions across the majority of Europe North and South America Asia and Oceania offering products and services to our customers seeking solutions to their entrance and opening requirements such as locks doors and entrance automation.

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We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return we open doors for them wherever they go. With nearly 61000 colleagues in more than 70 different countries we help billions of people experience a more open world. Our innovations make all sorts of spaces physical and virtual safer more secure and easier to access.

As an employer we value results not titles or backgrounds. We empower our people to build their career around their aspirations and our ambitions supporting them with regular feedback training and development opportunities. Our colleagues think broadly about where they can make the most impact and we encourage them to grow their role locally regionally or even internationally.

As we welcome new people on board its important to us to have diverse inclusive teams and we value different perspectives and experiences.