Service Advisor
Service Advisor
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Job Description
Rydell Toyota of Grand Forks is seeking a Service Advisor to join our growing team in our service department. As a Service Advisor you will own our customers experience in the service lane. You are the first point of contact with our customers and will be wellversed in product offerings inventory needs technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process our Service Advisors are true professionals who enjoy helping others.
At Rydell Toyota of Grand Forks we strive to make every customer a customer for life. Happy employees make happy customers and we reward individuals who are ready to work hard and stay motivated. Every employee at Rydell is absolutely critical to its success. Our promise is to keep delivering the same awardwinning service and value that our community has come to expect from our dealership through the years.
Schedule/Pay
- Aboveaverage wage of $24$28/hour depending on experience
- Schedule availability between the hours of 7am to 5pm Monday through Friday and every 4th Saturday 8am 2pm
Benefits
- Excellent health vision and dental insurance with family and child coverage
- Short and longterm disability insurance and life insurance at group rates
- After 1 year a 401(k) with company matching dollars up to 4
- Paid time off
- We also offer great inhouse benefits including discounted services an employee vehicle purchase program and paid time off to volunteer.
Responsibilities
- Oversee flow of Drive Lane. Ensure that customers receive prompt courteous and effective service.
- Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provide concierge support for all owner inquiries whether phone or in person to assure the customer does not get mishandled
- Ensures that the daily inventory of technicians time is consistently sold to service customers.
- Distribute work between technicians efficiently
Requirements:
- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- Professional wellgroomed personal appearance.
- Clean driving record
We are an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status. We are committed to providing a safe drugfree work environment. Applicants must be willing to submit to a preemployment background check and drug test.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
