NT Franchise Compliance Manager
NT Franchise Compliance Manager
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Job Description
BUSINESS FUNCTION: Programmes
GRADE: ML1/SB2
SALARY:Circa 44000 per annum
ROLE TYPE:Hybrid
LOCATION:Leeds/York/Manchester
HOURS:37 per week
Are you a natural relationship builder with a keen eye for detail Do you thrive in a fastpaced environment where every decision makes an impact As a Franchise Compliance Manager at Northern youll play a vital role in ensuring our business meets its commitments under the Services Agreement contract.
Working closely with teams across the business youll be at the heart of compliance making sure Northern not only meets but exceeds expectations. Youll also be the key point of contact for our primary client Rail North Partnership (RNP) building strong and lasting relationships while engaging with a wide range of internal and external stakeholders. This is an exciting opportunity to develop a deep understanding of the railway industry shape compliance processes and make a real difference in how Northern delivers for its customers and stakeholders.
What youll be doing
- Building and maintaining strong working relationships acting as a key contact and ensuring high levels of client support.
- Leading and managing the Contract Management System (CMS) both internally and with the Department for Transport (DfT) ensuring all contract changes are properly assessed authorised and recorded.
- Maintaining Northerns Legal Agreements and document library ensuring that all franchise contractrelated documentation is effectively managed and distributed.
- Representing Northern at key stakeholder events meetings including Passenger Transport Executive (PTE) working groups MP visits and DfT/RNP network events ensuring we are always professionally represented.
About you
We need someone who is proactive detailoriented and confident engaging with senior stakeholders. To succeed in this role youll need:
- Experience in monitoring and reporting on largescale complex projects and/or tasks.
- Excellent communication skills both written and verbal with the ability to influence senior managers.
- The ability to work under pressure meet tight deadlines and adapt to changing priorities.
- Strong analytical skills with the ability to understand and interpret legal documentation and financial data .
- A background in contract management or railway industry experience is desirable but not essential.
- A degreelevel qualification would be an advantage but whats more important is your ability to navigate complex contracts and build positive working relationships.
If youre ready for a role where you can truly make an impact apply today and help shape the future of Northern!
Whats in it for you
At Northern we dont just value our people we go the extra mile to support them. Heres a taste of what you can look forward to:
- Free Travel: Unlimited free travel for you your partner and your dependents on Northern services. Plus 75 discount on other networks in the UK and Europe.
- Generous Pension Scheme: We top up your contributions by 1.5 times.
- Enhanced Family Benefits: We offer 9 months of full pay for maternity leave and 2 weeks for paternity leave.
- Cycle to Work Scheme: Save up to 42 on a bike and spread the cost.
- Exclusive Discounts: From shopping to wellbeing Northern Perks has you covered.
- Holiday Purchase Scheme: Buy up to 5 extra days of annual leave.
- Employee Assistance Programme: 24/7 support for family lifestyle and more.
- Training and Career Development: We offer tailored training to our colleagues and opportunities to gain recognised qualifications. Plus enhanced career pathways no matter what part of the business youre in.
- Recognition: We know how important it is to show how much we appreciate our people. Thats why we have our Northern Lights and Northern Sparks Awards recognising and celebrating brilliance every day.
Why Northern
Were more than just a train operator. Were the heartbeat of the North connecting communities creating opportunities and driving sustainable growth. With 2500 trains running daily were on a mission to improve rail travel and enhance the customer experience while protecting the environment.
Back in 1825 the first passenger train set off in the North of England after which rail quickly spread across the globe and this year were celebrating 200 years of the modern railway. As we look back on the historic events that led us here we also look towards the future as we move into the era of Great British Rail. Join us at this pivotal moment in rail history and play your part in our journey.
A place for everyone
The best journeys happen when everyone feels welcome on board.
At Northern we dont just move people from A to B were building a team where everyone feels they belong. Our talent team can make reasonable adjustments to the process if thats something you need. Were also a Level 2 Disability Confident employer so if you meet the minimum criteria for the role well always offer an interview.
We automate parts of our screening process to remove any unconscious bias and to make sure every application is treated fairly. All successful offers will be subject to a DBS check and medical assessment.
No matter your background experience or whether you call it a bap barm or cob theres a place for you here in the railway.
Please note that Northern reserves the right to close recruitment for this role before the published closing date if high volumes of applications are received.
Required Experience:
Manager
Employment Type
Full-Time
