Onsite Medical Representative

The Amazon Workplace Health & Safety (WHS) team aims to provide tools resources and environments that support safe efficient healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support these goals Amazon is seeking an experienced and innovative Onsite Medical Representative (OMR) to join our team. In this position you will work closely with the WHS site manager Wellness Specialists (WSs) and the WHS specialist. You will be required to independently evaluate and provide first aid (e.g. for musculoskeletal injuries) advise Amazon Associates (AAs) on occupational and nonoccupational injuries have great verbal communication skills be able to connect with AAs as well as Amazon Managers within the limits of your professional code and training where applicable. You should enjoy learning and applying your knowledge about health & wellness to provide care for AAs on a daily basis. You will refer care to outside medical providers as needed and learn about provincial and federal regulations and risk analysis. Practical ergonomics experience is advantageous. However ergonomics topics will also be covered in ongoing training.

The OMR will function as a part of the larger team onsite helping to provide assistance with all first aid needs and support operations as needed. This includes greeting all new hires for the site either within a setting at New Hire Orientation or through oneonone interaction. The OMR will also participate as needed in incident investigations and weekly case management review meetings.

Responsibilities include but are not limited to:
Provide triage prompt first aid within the scope of your training and/or referral to outside medical providers if indicated
Minimize the AA risk of injury through awareness education and proactive engagement
Maintain all records of care provided to AAs
Develop a first aid care plan for AAs recovering from an injury focused on injury improvement including selfcare instructions as needed
Manage the workers compensation and return to work process for AAs with work related injuries
Provide daily activity logs and end of shift reports
Spend frequent time on the warehouse floor to interact and engage with AAs and managers to coach on observed atrisk work habits
Maintain a clean and orderly environment
Monitor and ensure appropriate medical supply inventory is maintained
Participate in special projects and ad hoc tasks as assigned
Willing to be trained to teach First Aid/CPR/AED certification classes
Work flexible shifts which could include days nights and/or weekends
Communicate effectively
Display professional behavior
Multitask and have exceptional time management skills
Work in and embrace an inclusive and diverse atmosphere
Follow direction policy and procedures as per Amazon and local regulation
Maintain composure in emergencies and lead emergency response at the site



High school or equivalent diploma
AND
Must have a valid card evidencing successful completion of standard first aid with CPR/AED level A or C from a Workplace Safety and Insurance Board (WSIB) approved certifying authority; AND
Must have one of the following:
Valid Provincial Primary Care Paramedic (PCP) Certification from the Ministry of Health AND/OR the Canadian Organization of Paramedic Regulators; OR
Registered Practical Nurse (RPN) from the Ministry of Health AND/OR the Provincial College of Nurses AND/OR Department of Health; OR
In the last year six months job experience as a Military Medical Technician (Canadian Armed Forces).

Certified to teach first aid CPR and AED training from the Canadian Red Cross
Proficient in Microsoft Office
Experience with an industrial wellness program
Experience managing musculoskeletal disorders ergonomics and coaching on body mechanics
Demonstrated work experience with OSHA regulations and Workers Compensation
Proficient in digital recordkeeping
Amazon is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity please advise Human Resources if you require accommodation.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation disability age or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.