Data Center Facility Manager

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

We are seeking an energetic Data Center Facility Manager to serve as a technical resource and leader within Amazon data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. The Data Center Facility Manager is responsible for the overall operation and maintenance of all electrical mechanical and HVAC equipment within the data center. The Data Center Facility Manager will assist in maintaining a high reliability and performance while keeping operating costs in facilities at a minimum. This equipment supports missioncritical servers and must maintain better than 99.999 uptime.

This role acts as Amazons front line when it comes to handson electrical and mechanical equipment troubleshooting. They will maintain operate and troubleshoot missioncritical data center facility equipment including electrical support equipment such as standby diesel generators and related fuel systems 3 phase electrical systems that include but not limited to switchgear UPS units PDUs and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units centrifugal chillers cooling towers/water chemical system air handlers and associated systems pumps and motors. Additional support equipment is included in the scope of the role which includes fire suppression systems building automation systems and general facilities equipment.

Key job responsibilities
Oversee all aspects of the data centers critical physical infrastructure. Ensure that all work performed within the space is done to high quality and without impact to internal/external customers
Manage teams of 24x7 engineering technicians in all facets of their career
Engage in improvement projects often requiring reaching out to a variety of support teams and drive them from conception to completion
Coordinates daily with a multitude of third party vendors ensuring adherence to contracted SLAs
Effectively and efficiently manage the operations budget and expenditures
Routinely operate as the afterhours oncall Data Center Facility Manager for the data centers in the region. This will include responding to any issues within the data centers and managing the investigation mitigation and recovery of the issue(s)

About the team
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve.

Inclusive Team Culture
AWS values curiosity and connection. Our employeeled and companysponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.

Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.

High school or equivalent diploma
3 years experience in a management position with 5 or more direct reports
3 years experience with root cause analysis and troubleshooting/problem solving
5 years of relevant work experience in a data center or other critical environment with extensive knowledge in UPS Generators HVAC Evaporators and other critical infrastructure OR 9 years of Technical (Military/Trade School) training and/or experience
6 years experience with Microsoft Excel Word Outlook and other basic administrative tools

Advanced electrical or mechanical certifications (Bachelors degree or higher in a relevant engineering discipline)
5 years experience in a management position with 5 or more direct reports and other managers
7 years experience working in data centers with an emphasis on building and equipment operation
An excellent understanding of the electrical and mechanical systems involved in critical data center operations including systems such as feeders transformers generators switchgear UPS systems ATS units PDU units chillers pumps air handling units and CRAHU unit
Strong verbal and written communication skills technical writing or business justifications (white paper experience)

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.