Operational Manager
Operational Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Operations Manager
We have a vacant position for an Operation Manager at our Bloemfontein Branch.
The overall purpose of the position is to ensure that all sitespecific security requirements are adhered to and that the Clients needs are always efficiently and professionally met (as per the SLA). To ensure the posting of Security Officers and ensure that all operations are managed timeously and effectively.
Minimum Requirements
- Grade 12 (Matric) Certificate of equivalent.
- PSIRA Grade A/B registered and accredited up to date.
- No Criminal Record or any pending cases.
- Valid drivers license with own reliable transport.
- Minimum 2 5 years Supervisory or Management experience.
- Staff Management experience essential.
- Computer literacy.
- Clear Criminal Record.
- Must be physically fit and in good health.
- Must reside in the Bloemfontein area or willing to relocate on own cost.
Key Performance Areas: (not totally inclusive):
- Maintaining good relations between Fidelity Security Services and clients regarding security services rendered.
- Daily feedback and liaison with Fidelity Security Services Management and Clients.
- Compiling distribution and communication on daily weekly and monthly reports.
- Compiling distribution and communication on all Incident Accident and Investigation reports.
- Obtaining statements of all investigations.
- Ensuring the posting of Security Officers are done timeously for full site coverage on both day shift and night shift as per Client SLA agreement.
- Ensuring that all Security Officers meet the contractual requirements as stipulated by the client.
- Discipline staff. Attend CCMA and Labour Court if and when required.
- Constantly evaluating the service levels provided and making recommendations to the clients regarding the improvement of services.
- Ensuring continuous assessment of the Clients premises and minimizing as far as possible risky access and creating several barriers to would be criminals.
- Auditing and verifying the access registers on a daily basis and generating exception reports.
Core Competencies:
- Good communication skills both verbal and written
- Strong planning organizational and administrative skills are required.
- Good interpersonal and client liaison skills are required.
- Experience in investigation techniques and report writing.
- Willing and able to work extended/flexi hours if and when required.
- Ability to work under pressure and without supervision.
- Analytical Critical Thinking & Planning skills
CVs can be sent to Pravashini Mathews emailprotected
We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.
Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.
Required Experience:
Manager
Employment Type
Full-Time
