Were looking for a proactive Tender & Business Support Coordinator to join us.
Location: Old Street with flexible working and WfH
Salary:
About us:
We are a fastgrowing 70person scaleup with a presence in most major UK cities and a growing international presence. We empower cities by providing local authorities and transport organisations with the detailed highly accurate datadriven insights they need to make informed decisions to support their sustainability goals. Having won industry and national awards every year since our founding we bring the latest academic research into practical realworld environments making datadriven change happen faster than anyone else.
You can read more about our values and what its like to work at VivaCity.
About the role:
Joining as our Sales Operations & Bid Executive youll play a vital role in helping us win new work and support our customers after project kickoff. Youll coordinate our responses to local authority tenders and manage our involvement in frameworks like Crown Commercial Services.
In addition to bid work youll help with some of the admin and coordination that keeps our customer relationships running smoothly working alongside our Sales and Customer Success teams. This is a great role for someone looking to build a career in business operations sales enablement or public sector bidding.
What youll be doing:
Tender and Framework Coordination: Manage the coordination of tender submissions
Maintain accurate and uptodate records of open frameworks (e.g. CCS) ensuring deadlines and compliance requirements are tracked
Monitor portals for relevant opportunities and flag new tenders internally
Sales Support:
Provide operational support across the Sales and Delivery Teams
Help support existing clients by helping Business Development Managers with renewals contract management keeping internal systems updated etc.
Respond to daytoday customer admin needs liaising with across functions where needed
Internal Process and System Support:
Keep CRM records and internal trackers accurate and up to date
Support reporting on tender activity and business ops tasks
Help drive continuous improvements to our internal processes
Knowledge:
How local authority procurement works or a willingness to learn fast
The basics of public sector tenders frameworks and compliance
What makes up a good customer journey in B2B/B2G
The demands of a fastpaced scaling company
Skills:
Strong attention to detail especially when writing or working with documents
Clear and professional written communication
Good time management and ability to juggle multiple deadlines
Proactive organised and happy working crossfunctionally
Basic experience using CRM tools or similar business software
Willingness to learn how our tech and sales processes work
Bonus knowledge and skills for success:
Experience coordinating public sector tender submissions
Familiarity with procurement platforms (e.g. Contracts Finder Proactis)
Worked in a support/admin role in a tech or public sectorfocused company
A passion for improving cities and making transport better
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