Audit Assurance - Consulting Manager
Audit Assurance - Consulting Manager
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Job Description
Join our dynamic team at Wolters Kluwer TeamMate market leader in audit management systems with a presence in over 120 countries and 3000 organisations worldwide. TeamMate belongs to the Corporate Performance & Environment Social & Governance ESG division of the Wolters Kluwer group.
As a Consulting Manager you will hold a senior position within our consulting team directly reporting to the Director of Professional Services. You will develop deep expertise in all TeamMate products lead implementation projects supervising a team of consultants and guide our customers through the implementation process from sales handoff to golive.
Primarily this role requires experience in audit (internal or external). A solid understanding of second line of defense assurance functions is beneficial such as SOX internal controls and enterprise risk management. B2B experience in implementing similar audit management or GRC systems is also beneficial.
You will work closely with a European consulting team comprising project managers functional and technical consultants delivering successful implementation outcomes for organisations across all industry sectors.
Project leader responsibilities:
SME to internal staff and trusted advisor to TeamMate customers in relation to all TeamMate products and their application to the audit and assurance process.
Works closely with the engagement project manager to manage and monitor project timelines and budget.
Provides regular status updates to Wolters Kluwer leadership in relation to project progress.
Identifies project issues risks recognises impact and consults with the customer to discuss risk mitigation plans.
Manages issues and escalations during engagement liaising with other Wolters Kluwer operations teams such as product management support and technical services.
Contributes to the innovation and improvement of internal service delivery processes.
Service delivery responsibilities:
Business analysis:
Leads workshops to identify customer business requirements.
Conducts process mapping workshops identifying and documenting current and future state processes.
Engages effectively with stakeholders at all levels and across multiple assurance functions such as internal audit internal control and risk management.
Functional design and configuration:
Acts as subjectmatter expert provides guidance to junior internal consulting staff in relation to the practical application of TeamMate solutions to the audit and assurance process.
Responsible for the functional design and configuration of the TeamMate product ensuring its setup parameters meet the customers requirements as closely as possible.
Provides coaching and delegates tasks to professional services consultants when working on large engagements staffed by multiple consultants.
Shares audit and assurance best practice with the customer becoming a trusted advisor for TeamMate solutions.
Usertraining:
Delivers effective enduser training to the customers user base ensuring high rates of user adoption.
Advises customer on most effective training approach to suit customers requirements.
Provides guidance and support to professional services consultants around the delivery of enduser training.
Creates training user manuals and guides to supplement instructorled delivery of enduser training.
Delivers trainthetrainer training on large engagements supporting the customers internal trainers on training best practice.
Key skills required:
Background in Audit (internal or external) or a comprehensive understanding of the audit process is essential.
Experience implementing similar B2B audit and assurance solutions is welcome.
Strong customer service skills a good listener ability to effectively manage customer expectations comfortable engaging with customers both virtually and face to face developing strong relationships with customers.
Excellent organisational and communication skills both written and verbal.
Willing to travel when customers prefer onsite delivery of services (anywhere in Europe and Middle East).
Flexibility in terms of accommodating customer engagements which may change at the last minute.
Excellent presentation skills demonstrating flair and enthusiasm.
Nativelevel Italian and fluent English.
Qualifications & experience:
Bachelors degree in business administration accounting information systems
Internal Audit certification e.g. CIA CRMA CISA
Minimum 5years work experience
Our package:
Competitive salary & benefits
Performance related bonus
Remote and hybrid work option
Opportunities to travel throughout Europe and occasionally longhaul
Structured training programme
Location: Rome or Milan Wolters Kluwer offices.
Required Experience:
Manager
Employment Type
Full-Time
