Supervisor Operations 92872

About Us

Freeman is a global leader in events on a mission to redefine live for a new era. With a datadriven approach and the industry largest network of experts Freemans insights shape exhibitions exhibits and events that drive audiences to action. The integrated fullservice solutions leverage a 97year legacy in event management as well as new technologies to deliver moments that matter.

Summary

It is the responsibility of the Supervisor Operations to lead supervise and support the operations team at show site and in the Branch Office while keeping job costs at the lowest possible level and maintaining quality and safety standards. Professionally interacts with customers team members and thirdparty vendor/partner representatives to provide the highest level of service excellence.

This position will support the Operations team. It is eligible to work an inperson schedule based out of our office in Toronto.

Essential Duties & Responsibilities

• Directly supervise union labour. Carry out supervisory responsibilities in accordance with the Companys policies and applicable laws. Becomes familiar with and follow all terms of employment as outlined in the current Collective Bargaining Agreement.
• Plan organize and direct Operations Department activities to ensure 100 customer satisfaction.
• Study production schedules estimate number of union labour and hour requirements for completion of job assignment and assign standby labor as necessary. Work with account executive to be sure their needs are met.
• Schedule area foreman and place labor calls.
• Schedule radios scooters scissor lifts boom lifts trailers trucks and forklifts as required.
• Interpret specifications blueprints and job orders to union labour and assign duties as appropriate.
• Recommend measures to improve production methods equipment performance and quality of product.
• Suggest changes in working conditions and use of equipment to increase efficiency of department or crew.
• Lead operations team members in maintaining high morale and work standards and build teamwork among the department.
• Maintain time and production reports.
• Estimate requisition and inspect all jobrelated materials.
• Confer with other supervisors to coordinate activities of individual departments.
• Prepare labor requirements and always ensure adequate coverage. Schedule movein and moveout time to eliminate as much overtime as possible.
• Ensure union labour comply with company policies and adhere to all safety guidelines.
• Maintain communication with the Account Executive and the Service Desk and advise of any problems that may affect their operation.
• Prepare initial accident reports in accordance with the Risk Management Manual.
• Ensure operations equipment is well maintained and meets company standards.
• Perform other duties as assigned.

Education & Experience

• High School Diploma or equivalent.
• Two years of supervisory experience.
• Two years of show site freight decorating and/or I&D experience.
• Working knowledge of MS Word and Excel.

What We Offer

We offer a competitive compensation and benefits package. In compliance with Ontarios Accessibility for Ontarians with Disabilities Act if you have a disability and would like to request an accommodation in order to apply for a position with Freeman please email Requests should be limited to disabilityrelated assistance only and should not be used for any other inquiries.

Diversity Commitment

At Freeman our commitment to diversity and inclusion is helping us to create not only a great place to work but also an environment where our employees our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race colour religion gender gender identity or expression sexual orientation national origin genetics disability age and other characteristics protected by federal provincial or local laws.

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