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Scheduled Weekly Hours:
40Work Shift:
Days (United States of America)Practice Manager II
Scope of Responsibility: One or more physician practices
Number of Direct Reports: varies
JOB SUMMARY
The Practice Manager 2 anticipates plans organizes and directs the operations of three or more physician practices which includes but is not limited to supporting 6 or more providers and managing a minimum of 10 employee FTEs. to ensure the highest quality care and services are provided to patients. He/She is also responsible for achieving the annual operational and financial goals of the practice. In addition this position has oversight of the practice lead and employees to ensure efficient operations and workflows for patients providers and employees through the application of standardized processes and best practices.
ESSENTIAL FUNCTIONS
Supervises and motivates people by promoting a team approach to problem solving team development and goal setting within assigned areas. Performs management functions including interviewing hiring training and evaluating staff. Counsels employees regarding employment performance promotion and termination in accordance with Human Resource policies. Ensures clinical staff practices within the scope of their respective licensing/certifying boards.
Serves as a role model to set the standards of behavior professionalism and outstanding customer services in all relationships with internal and external customers. Facilitates troubleshooting and follow up to ensure effective provider staff customer and peer relationships.
Adheres to the established controls of quality compliance and risk standards for the day to day operations of the physician practice(s). This includes management of supply chain activities including the ordering of supplies and maintaining inventory while adhering to departmental budgets as well as processes all invoices and bills for the office.
Functions as a key liaison for all new provider integration activities for the practice(s). Assists in the transition process for onboarding new physicians and APPs.
Manages all revenue cycle processes including work queues copays daily cash drawer bank deposits coding compliance etc. Meets with Practice Administrator and MHP COO to review data trends and develop/adjust strategic priorities. Reviews applicable practice data and identifies variances. Analyze financial and billing reports to assist with decisionmaking and reporting. Participates in planning and budgeting preparation and analysis.
Coordinates support functions to ensure compliance with Joint Commission where applicable and other required regulatory agencies. Interfaces with hospital departments as appropriate to coordinate necessary infrastructure functions which will include but not be limited to IT Medical Staff Office Finance etc.
MINIMUM EDUCATION
2 year Associates degree
Preferred Education
4year Bachelor Degree
Combination of postsecondary education and experience will be considered in lieu of degree.
Minimum Years and Type of Experience:
Two years experience managing a physician practice OR two years experience as a Practice Lead AND has completed an internal MH management development program OR an equivalent external program.
Other Knowledge Skills and Abilities Required:
Outstanding communication and interpersonal skills demonstrated ability for conflict resolution analyze and solve problems and execute on strategies in a fastpaced environment. Windows Microsoft Office and EMR
Other Knowledge Skills and Abilities Preferred: CarePath Scheduling Registration
MercyHealth is an equal opportunity employer.
Many of our opportunities reward* your hard work with:
*Benefits offerings vary according to employment status.
Department:
Mh Maumee Primary Care MPE Billing Company LLCIt is our policy to abide by all Federal and State laws as well as the requirements of 41 CFR 601.4(a) 60300.5(a) and 60741.5(a). Accordingly all applicants will receive consideration for employment without regard to race color national origin religion sex sexual orientation gender identity age genetic information or protected veteran status and will not be discriminated against on the basis of disability. If youd like to view a copy of the affirmative action plan or policy statement for Mercy Health Youngstown Ohio or Bon Secours Franklin Virginia; Petersburg Virginia; and Emporia Virginia which are Affirmative Action and Equal Opportunity Employer please email . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact The Talent Acquisition Team at .
Required Experience:
Manager
Full-Time