Quality Assurance Audit Specialist

Serving the needs of all families with young childrenCarters Inc. is the largest North American apparel retailer exclusively for babies and young children encompassing Carters OshKosh Bgosh Skip*Hop and Little Planet brands. Meaningful work constant learning genuine people and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carters.

HOW YOULL MAKE AN IMPACT:
This role reports to the Manager of Quality Assurance and is based at the Stockbridge Distribution Center (DC). The candidate will support DC QA management and auditing teams in addressing quality failures and overseeing qualityrelated projects. Additionally they will serve as a key resource in developing and maintaining departmental standard operating procedures (SOPs).

Daily Operations 50
Collaborate with internal business partners to communicate the status and impact of quality failures ensuring all failures are documented accurately.
Monitor and respond to failure/reworkrelated email correspondence in a timely and professional manner.
Review DC audit results and coordinate followup actions with DC audit supervisors escalating issues to QA management where necessary.
Review product inspection data for process compliance and accuracy escalating discrepancies when identified.
Support the QA management team in developing documenting and maintaining departmental SOPs.
Engage with DC teams to understand their needs and goals assisting with administrative tasks as required.

Rework Planning & Tracking 25
Maintain records and report weekly rework project statuses updating Jira cases as needed.
Oversee quality rework projects by estimating costs creating schedules facilitating communication with thirdparty rework providers and internal functional teams and managing work orders as well as logistical arrangements when necessary.
Verify and process thirdparty rework invoices efficiently.
Collaborate with DC QA Corporate Operations and Inventory Control teams to manage system locks/unlocks as required.

Other Responsibilities 25
Prepare and distribute monthly QA reports.
Lead or assist with qualityrelated projects as assigned.

WED LOVE TO HEAR FROM YOU IF:
Must have:
Exceptional attention to detail with the ability to identify and resolve inconsistencies.
Strong organizational abilities and multitasking skills.
Excellent verbal and written communication skills.
Proven ability to build and maintain crossfunctional working relationships.
Selfmotivated with a proactive approach to improving processes and achieving results.

Preferred skills and experience:
Bachelors Degree or 2 years applicable administrative experience in lieu of degree.
Prior experience in supply chain operations quality assurance or apparel/textiles.

OUR TEAM MEMBERS:

Lead Courageously: Have a strong sense of personal values that align with our Company values
Collaborates Broadly: Build cooperation trust and thrive in a consensus driven environment
Customer Focus: Proactively seek opportunities to leverage data and factbased insights to serve customers and/or internal clients
Drive Growth: Set aggressive goals and implement plans precisely
Cultivates Innovation: Respectfully challenge the weve always done it this way mentality and explore new ways to achieve desired outcomes

MAKE A CAREER AT CARTERS:
Career Development: Success starts from within and we have several paths from which you can choose to enhance your career evolution. From Carters University to Toastmasters to mentorship programs and more we encourage you to utilize these tools to elevate your professional prowess.
NOTE: This job description is not intended to be allinclusive. The duties described may be changed or reassigned at the discretion of management and the employee may be required to perform duties that are not listed in the job description.

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity sexual orientation national origin genetics disability age veteran status or any other status protected by federal state or local law.