Oracle Cloud HCM Helpdesk and Learning Consultant
Oracle Cloud HCM Helpdesk and Learning Consultant
Posted on :
17-04-2025
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1 Vacancy
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Job Description
Description
Responsibilities
Qualifications
We are looking for an Oracle Cloud HCM Helpdesk and Learning Lead implementation consultant to join our team who will be responsible for leading the endtoend implementation of Cloud HCM Helpdesk and Learning modules. This role involves working closely with clients to gather requirements perform gap analysis design solutions map business processes and configure systems.
Responsibilities
- Lead endtoend implementation of Oracle Cloud HCM Helpdesk and Learning modules.
- Gather requirements analyse gaps design solutions and map existing HR business processes.
- Design configure and test service request workflows queues routing rules and knowledge bases in the Helpdesk module.
- Build learning structures including courses offerings learning paths specializations and automated learning assignments.
- Lead and execute unit system integration and user acceptance testing (UAT) for both Core HR and Onboarding modules.
- Provide user training and support for both rollouts and live environments.
- Create and maintain comprehensive project documentation.
Qualifications
- Proven experience in endtoend Oracle Cloud HCM Helpdesk and Learning implementations.
- Strong knowledge of Oracle HCM configurations setups and transactions specific to Helpdesk and Learning.
- Oracle Cloud HCM certifications (e.g. Oracle Learning Cloud Implementation Professional) are highly preferred.
- Exceptional written and oral communication skills with attention to detail and ability to explain technical concepts to varied audiences.
- Strong team player with ownership mindset and escalation skills when necessary.
Required Experience:
Contract
Employment Type
Full-Time
Key Skills
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