Senior Associate Product Strategy Analyst

About Capital One Canada

For over 20 years weve been on a mission to change banking for good and build relationships by making credit accessible simple intuitive and rewarding. We want to help Canadians succeed with credit because we believe in people in our customers in our associates and in talent like you!

Yes were a credit card company but were more than that too. With your help well build the next generation of banking in Canada based on customerfocused values compelling products and great engineering. Our Strategy & Analytics Roles are like management consulting but better. From day one youll have the opportunity to work on solving complex problems using datadriven decision making to enhance the overall business strategy while still maintaining work/life balance.

At Capital One we love to give our Strategy Analysts the opportunity to rotate to roles across various teams so while this role is within the Product Strategy team we will consider your application for multiple Strategy & Analytics teams as well as offer you the opportunity to rotate to new teams throughout your time at Capital One. This is part of our winning formula for creating great future leaders and as such this role is well suited to high performers looking for growth opportunities.

About the Team

The Product Strategy team is a very crossfunctional team that brings together Strategy Analysts with experts across the business to design our customer products and strategies. This team collaborates with our credit teams marketing teams and product teams to analyse prospective and current customer behaviours to implement market leading product strategies.

About the Role

In this role you will dive into a wide range of data and insights to propose the next product strategy. Youll design product tests to find the best new product offerings. Youll conduct market and customer research and couple these insights with internal data modeling to propose new solutions for our customers.

From a technical perspective youll have access to various coding and visualization tools. Youll work with SQL to query data use spreadsheets and Pythonbased notebooks to organize it and Slides to present it along with other modern analytics tools such as Tableau and Quicksight.

To continue your learning youll also join the Canada Analyst Development Program (CADP) which takes place over your first year with us. The program provides comprehensive foundational training not only in product strategy but also across various other key areas including underwriting fraud prevention risk management customer lifecycle etc. to equip you with the skills and knowledge to make meaningful contributions to crossfunctional projects.

Your Responsibilities:

• You will be responsible for one of the products diving deep into current performance analysing marketing insights and proposing the strategies to continue to grow the product.

• You will build the case to bring strategies to market and work with product and technology teams to implement them. With our inhouse technology you get to see your work through to delivery in real time. As the owner of the strategy you can then evaluate performance and continue to adjust and improve your strategy as needed.

• As the expert of your area you will influence the strategic roadmap of the team and collaborate across the product strategy team to drive change to our customer experiences.

• You will use technical analytical skills (such as SQL and Python) to complete the analysis dont worry if you dont know this now we will help you learn.

Basic Qualifications:

• 25 years of experience with an established history of leveraging analytical skills to effectively influence strategic decisions

• A bachelors degree or higher

• Experience working in a team environment with a strong ability to collaborate effectively with others

Preferred Qualifications:

• Experience in product strategy or digital marketing with a basic understanding of credit card or other loan based underwriting

• Experience in coding (e.g. Complete SQL scripts Python notebooks) and data visualization (e.g. Tableau QuickSight). If you know how to build models or write code thats awesome. If not we will help you learn it.

Working at Capital One

Enjoy a hybrid work environment with 3 days in the office. Build a comfortable workspace with our onetime Work From Home allowance and enjoy our head office located conveniently across the street from Union Station.

Live wellphysically financially and emotionally. Receive support for you and those who are most important to you with full coverage for spouses domestic partners and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per yearand much moreyoull discover that Capital One is committed to helping you live your best life.

If you have visited our website in search of information on employment opportunities or to apply for a position and you require an accommodation please contact Capital One Recruiting ator via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital Ones recruiting process please send an email to

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).