Principal Applications Engineer Audio
Principal Applications Engineer Audio
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1 Vacancy
Job Description
A Career at HARMAN
As a technology leader that is rapidly on the move HARMAN is filled with people who are focused on making life better. Innovation inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together youll discover that at HARMAN you can grow make a difference and be proud of the work you do every day.
HARMAN Professional Solutions a global leader in the design and manufacture of leadingedge audio video control and lighting systems. Our solutions cater to a wide range of markets including live performance audio production large venues cinema retail corporate education government hospitality and broadcast. At HARMAN Professional were committed to delivering powerful innovative and reliable solutions designed for worldclass performance.
By joining HARMAN youll dive headfirst into the exciting world of the global audio market / enterprise video and control solutions / professional entertainment and architectural lighting in technological innovation.
But thats not all at HARMAN youll have the opportunity to rapidly develop your skills and cultivate new ideas in our agile and supportive culture.
You will join our Professional Install Audio department based in the UK in the position of:
Principal Applications Engineer PRO Audio
About the Role:
HARMAN Professional Solutions designs engineers and manufactures audio lighting and video and control products for entertainment and enterprise markets including live performances stadiums and arenas cinema retail corporate education government hospitality audio recording and more. With leading brands including JBL Professional AKG Martin AMX Soundcraft BSS Audio Crown dbx Professional and Lexicon Pro HARMAN Professional delivers powerful innovative and reliable solutions that are designed for worldclass performance. Explore our many venues events landmarks and business experiences at
The Principal Applications Engineer is a regarded as business unit & industry recognised expert with indepth knowledge of Professional Audio products & technology within the market and in particular the Harman JBL BSS Crown and other associated brands. They maintain in depth knowledge and understand at the highest technical level the application of these products into a solution and their integration with complimentary products for real world application. They function as part of the team responsible for developing and maintaining close relationships with key customers and industry experts throughout the EMEA region and as the technical face of Harman work on creating new business opportunities and providing presales support. They are the technical lead on the concept design and implementation of technical solutions for the Installed Audio market.
What You Will Do:
- To provide expertise to Harmans customer base on product use and applications. As the principal you take the lead on the concept design and implementation of technical solutions for the Installed Audio market.
- You are an internal mentor and consultant to other applications and sales team members on technical expertise to support sales.
- Develop and execute an ongoing program of customer visits ensuring close relationships between Harman and these relationshipdriven customers. Key elements include pre and postsale support (with a focus on projects and large systems) training education on Harman products and supporting technologies.
- Serve as competitive products/systems expert providing organizational insight into competitive products and their positioning.
- Support the development and delivery training materials and technical resources for use in presentations meetings training sessions.
- Act as a technical lead when working with other applications engineers in the EMEA region to provide high quality support for audio products within the EMEA markets in providing guidance supporting growth of skills in others and using experience to proactively identify technical and process issues that may affect the success of the team.
- In case of quality/technical issues or customer complaints which cannot be solved in daytoday business the application engineering team assist in identifying and analyzing the problem systematically and work with brand/technical product teams and engineering to ensure a satisfactory solution is reached.
- This role requires extensive communication skills within the company and with customers. Must be able to confidently present our products in front of highly technical engineers rental company owners. Distributors and their staff.
- Must communicate technical problems back to brands in a timely and concise way. Must also be ready to defend the companys technical position regarding product failures and assist in remedying any field action needed.
- Work with Sales leaders and distributors to identify and develop new opportunities for audio in the various vertical markets.
- Act as technical lead for Installed audio in directly dealing with or advising others on appropriately working to find resolutions to problems where technical product issues need solving with urgency possibly in circumstances where the products are challenged and customers need the highest level of support.
What You Need:
- At least 12 years extensive technical experience in installed audio and wider professional audio industry.
- Specific technical experience with the JBL and BSS brand and products.
- Demonstrably strong problemsolving skills.
- Demonstrably strong communication and presentation skills and the ability to adapt to different audiences (internal/external technical/ less technical senior stakeholders).
- Demonstrable skills in technical and project management leadership.
- To be proactive creative and collaborative in their approach to teamwork change management and decision making.
- Good commercial acumen understanding commercial decisions and sales process.
What is Nice to Have:
- Experience of other parts of the Audi/Visual industry.
- Mentoring and experience developing others.
- Speak additional European languages.
What Makes You Eligible:
- Fluency in English speaking/reading/writing.
- Be willing to travel up to 50 domestic and international travel.
- This role is eligible to work remotely fulltime with occasional trips into the Hemel Hempstead office location required (this could be on 24hour notice).
- Has the right to live and work in the United Kingdom.
What We Offer:
- HARMAN is offering a unique opportunity for growth and development in the dynamic and exciting world of consumer and professional electronics.
- We provide a flexible work schedule that allows you to work from home.
- At HARMAN we value diversity and inclusivity and foster a friendly and supportive global working atmosphere. We believe in investing in our employees through career development opportunities professional training and competitive marketbased compensation. As part of our commitment to employee wellbeing we also offer a commuter travel package environment allowance and interesting collective health insurance scheme pension and employee discounts on worldclass HARMAN/Samsung products (JBL HARMAN Kardon AKG etc..
- As a HARMAN employee you will have access to professional development opportunities through HARMAN Universitys business and leadership academies internal talent management leadership acceleration programs and our Be Brilliant employee recognition and rewards program.
And a few reasons you might love it:
- Were seeking talented and passionate individuals to join our team and help us transform the way people experience sound. As a global leader in the audio industry HARMAN offers the chance to work with iconic brands like JBL Harman/Kardon and AKG as well as cuttingedge technology and industryfirst features.
- We value excellence and brilliance in all of our 30000 employees and were looking for talented individuals who share our passion for innovation and superior sound technology. If youre looking for a career full of brilliant possibilities and the chance to work on industryfirst features then HARMAN is the place for you!
Dont miss out on the chance to be part of a culture that values excellence and brilliance in all of our employees. Apply now and take the first step towards a career full of brilliant possibilities! look forward to receiving your application! Send your application with your resume and letter of motivation. We will process the applications as we receive them.
Join HARMAN and discover a world of endless possibilities!
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HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard torace religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.
Required Experience:
Staff IC
Employment Type
Full Time
