Senior Insurance Product and Pricing Analyst Accident amp Health

Collinson is the global privatelyowned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide marketleading airport experiences loyalty and customer engagement and insurance solutions for over 400 million consumers.

Collinson is the operator of Priority Pass the worlds original and leading airport experiences programme. Travellers can access a network of 1500 lounges and travel experiences including dining retail sleep and spa in over 650 airports in 148 countries helping to elevate the journey into something special. We work with the worlds leading payment networks over 1400 banks 90 airlines and 20 hotel groups worldwide.

We have been bringing innovation to the market since inception from launching the first independent global VIP lounge access Programme Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

Key clients include Mastercard American Express Cathay Pacific British Airways LATAM Flying Blue Accor EasyJet HSBC Chase HDFC.

Our mission is focused on doing good beyond profit which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

Never short of ambition the success of our business is delivered through the diverse and talented team of over 2200 global colleagues.

Purpose of role

Reporting to the Head of Pricing & Underwriting (Accident & Health) the Senior Product and Pricing Analyst is responsible for the coordination and ownership of pricing activity for key clients of the Health and Dental insurance portfolios in line with the corporate strategy. This includes ownership and management of our product collaterals as well as review of existing products and enhancing / control of product terms and conditions. The role will involve liaising with key internal stakeholders to obtain internal support for pricing as well as obtaining external client buyin for both individual and corporate business.

As a Senior Analyst you will be responsible for contributing to the schemes and product profitability. This includes building / enhancing existing pricing tools setting base rates and managing scheme performance against targets. You will be responsible for tracking of claims and coordination of any mitigating actions required. Strong interest in data analysis is at the core of this role. This includes focus on interpreting and maximising data effectively and drilling down to relevant KPIs. These are released into monthly reporting and utilised in key pricing decisions.

Knowledge and interest in health insurance products is at the core of this role. This is a varied role demanding a good balance between data analysis / MI product customer and excellent communication skills. It is a real opportunity to contribute to the shape and of the next steps in Collinsons broader Health line of business strategy.

Key responsibilities

Product

• Carry out product reviews assess what changes needed to align / differentiate with the market.
• Keeping abreast of changes in existing products across the market
• Compiling policy wordings in conjunction with the Compliance department to reflect the cover provided by the policy in line with the pricing interpretation & expectation.
• Demonstrating consistent adherence to local governance principles primarily focussing on fair treatment of the end customer.
• For existing schemes contribution to annual product reviews utilising scheme performance data to propose and implement enhancements determining impact on pricing.
• New product development from idea to launch involvement and ownership of every stage of the product cycle with a direct impact in the results for A&H.
• Supporting Account and Business Development and Marketing teams when creating / enhancing products with a strong focus on customer need and customer communication.

Pricing

• Exemplify best pricing principles by enhancing pricing models to inform business decision making driving deeper insights for our clients
• Champion and developing use of new tools to manipulate and present data more efficiently.
• Calculating compiling and reviewing group experience rated quotations to clients.
• Coordination of annual renewal pricing & product reviews.
• Building management information outputs for monitoring key performance indicators.
• Monitor and analyse underwriting performance utilizing market research to champion best practice.
• Working to achieve signoff of new products and pricing by managing referrals into various internal and external teams including reinsurance partners
• Making recommendations where required to improve the current pricing approach with a view to balancing topline growth and bottomline profitability

Knowledge skills and experience required

Subject Matter Expertise

• Experience in insurance product / pricing with an understanding of Health insurance products.
• Ability to analyse and manipulate data to assist in pricing and underwriting decisions
• Ability to articulate statistical and data trends into actionable insights and translate into easyto understand recommendations for both technical and nontechnical audiences.
• Experience of pricing new and renewing portfolios using product and pricing strategies to grow and manage performance based in multiple geographic regions.
• Experience in balancing different projects and priorities in front of various stakeholders

Personal Attributes

• Strong focus on delivery influencing across different job levels and departments
• Good business acumen the ability to balance creativity with strong commercial delivery.
• Ability to manage multiple stakeholders internally and externally an effective relationship builder
• Ability to work independently developing approach to problems with structured solutions
• Strong communication skills
• Demonstrates effective planning. Strong coordination and organisational skills
• Excellent attention to detail.
• An aptitude to thinking beyond the numbers when developing new business products
• A genuine interest in the Health & Dental markets and an awareness of the customer journey.

Qualifications and Skills

• Experience in Consumer lines (Health products preferred) Insurance experience in a similar role
• Strong command of MS Excel PowerPoint and Word (intermediate/advanced).
• Broader awareness of insurance regulation would be advantageous
• Educated to degree level in a numerate subject (Mathematics Statistics Actuarial Science Science preferred) or equivalent professional qualification.

This is a great opportunity to be involved in the Collinson Insurance strategy for delivering beyond expectations in an industry that has significant global potential

Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour race ethnicity gender identity sexual orientation neurodivergence family status age individuals with disabilities and people from all backgrounds cultures and experiences as we strongly believe this contributes to our ongoing success.

We are focused on continually evolving our purpose driven high performing culture providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action Do the right thing One team and Be insight led. These help guide everything we do internally in terms of how we think act and interact right through to how we deliver value to our customers and clients.

In your application please feel free to note which pronouns you use (For example she/her/hers he/him/his they/them/theirs etc).

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