drjobs Customer Support Representative Dutch

Customer Support Representative Dutch

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1 Vacancy
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Job Location drjobs

Budapest - Hungary

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Dutch speaking Customer Support Representative to support customers of an ecommerce platform.

Position: Customer Support Representative

Location: Budapest Hungary

Work model: onsite

Employment type: Fulltime

Remuneration: Base salary performance bonuses (after 3rd month of employment).

DUTIES AND RESPONSIBILITIES:

  • Respond to customer inquiries promptly efficiently and within agreed timeframes.
  • Develop and maintain a solid understanding of company products and services.
  • Handle customer correspondence professionally and in accordance with company guidelines.
  • Accurately record all customer interactions following established procedures.
  • Maintain and update administrative records and documentation as required.
  • Reference product resources or manuals to guide customers toward suitable solutions.
  • Provide customer support across different regions and languages ensuring clear and effective communication in English when necessary.


REQUIREMENTS:

  • Native / fluent in Dutch (C1 both verbal and written. Good command in English (minimum B2 level).
  • High school diploma or an equivalent.
  • Excellent customer service and relationship building skills.
  • High motivation and enthusiastic approach selforganized.
  • Ability to work in a fastpaced organisation.
  • Good numerical and reasoning skills.

    OFFER:

    • Attractive remuneration package
    • Working schedule: 8:30AM5PM
    • Fully paid training
    • Meal allowance
    • Internal development opportunities
    • Discounts with partners
    • Employee assistance/wellbeing program subscription

    Employment Type

    Full Time

    Company Industry

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