GSOC Security Operator
GSOC Security Operator
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1 Vacancy
Job Description
GSOC Security Operator Full Time
Former military / law enforcement encouraged to apply!!
Location:Boulder CO
Rate:$25.00/HR
GSOC operators are responsible for monitoring security systems responding to alerts and coordinating security responses. They play a vital role in safeguarding an organizations assets and personnel by overseeing surveillance cameras access control systems and alarm systems. When alerts are triggered operators assess the situation and take appropriate action which may involve dispatching security personnel contacting emergency services or notifying stakeholders. Additionally GVOP operators provide customer support by answering questions and resolving securityrelated issues.
What Your Day May Look Like:
- Realtime alarm system monitoring responding in a timely manner.
- Monitors CCTV during emergencies or alarm clearing.
- Answers routine and emergency calls including duress alarms fire alarms and door alarms.
- Escalates to GSOC FTES life safety incidents such as medical emergencies natural disasters and safety incidents.
- Dispatches field security to details such as unlocks or escorts.
- Triages GUTS tickets to ensure the requestor is connected to the correct department or team.
- Answers calls to ensure the caller is connected to the correct department or team.
- Responds to emails with low to medium priority.
- Documents a timeline and adds pictures to Vantage.
- Creates and provides a narrative to Symmetry reports.
- Creates GUTS Buginizer or Skyvine tickets for issues.
- Documents all their phone call on GUTS for logging purposes.
What We Offer:
- Medical Dental Vision Life AD&DDisability Insurance EAP Plus 401K Options.
- Virtual Medical Appointments With Telemedicine.
- Paid Time Off Weekly Pay Paid Training & Free Uniforms.
- Discounts On Childcare Pet Daycare Vehicles Electronics Cell Phone Plans Travel & So Much More!
Position Requirements:
- 18 years of age or older.
- High School Diploma or GED Required.
- Standard computer / technology skills needed.
- Must be able to interact with a wide range of individuals in a professional manner.
- Must have great attention to detail and have the ability to remain vigilant throughout shift.
All candidates must be willing to participate in our background check process.
See a different world.
EOE/M/F/Vet/Disabilities
#AFNCRM
Employment Type
Full-Time
