Senior Specialist Solutions Architect AWS Managed Services

AWS Specialist Solutions Architects (SSAs) are technologists with deep domainspecific expertise able to address advanced concepts and feature designs. SSAs work with customers who have complex challenges that require expertlevel knowledge to solve. SSAs craft scalable flexible and resilient technical architectures that address those challenges. SSAs work backwards from our customers most complex business problems to build and execute technical gotomarket plans that turn AWS ideas into multibilliondollar businesses.

AWS Managed Services (AMS) helps customers adopt AWS at scale by operating their AWS resources efficiently and securely using AWS services. AMS extends customer teams with operational capabilities including monitoring incident management security patch backup and cost optimization. As an SSA for AMS you will leverage your cloud operations domain expertise to help customers create cloud operating models that use AWS services to ensure their workloads are well operated.

We pride ourselves on thinking big delivering exceptional results for our customers and working across AWS as #OneTeam.


Key job responsibilities
Lead technical presales conversations with AWS customers. Help them define cloud operating models that leverage AWS services and align to AWS operational and security best practices.

Represent the voice of the customer; bring customer feedback to product teams to influence feature development and future product roadmap.

Provide advanced technical and operational knowledge to unblock our customers largest and most critical business challenges.

Act as a thought leader and share best practices through forums such as AWS blogs whitepapers reference architectures and public speaking at events such as AWS Summit and re:Invent.

Partner with business development peers to define the technical components of bestinclass GoToMarket (GTM) concepts solutions and initiatives.

Develop and support an AWS internal community of technical subject matter experts worldwide. Create field enablement materials for the broader SA population to help them understand how to integrate operational best practices into customer architectures.

About the team
As a member of the Support and Managed Service GTM team you will help define and deliver the technical GTM plan for AWS Managed Services (AMS). You are a leader for specialists architects partners and account teams around the world and set direction and standards for how we solve customer problems in the CloudOps domain. You partner with technical and business teams across AWS and bring the voice of the customer into our product development roadmap. The team sees the big picture and sets the plan so the worlds most customer obsessed technical teams can make history.

Experience communicating across technical and nontechnical audiences including executive level stakeholders or clients
Experience migrating or transforming legacy customer solutions to the cloud
Experience with presentations and speaking with executives IT management and developers
Experience within specific technology domain areas (e.g. software development cloud computing systems engineering infrastructure security networking data & analytics).

Experience in infrastructure architecture database architecture and networking
Cloud Technology Certification (such as Solutions Architecture Cloud Security Professional or Cloud DevOps Engineering)
Experience architecting/operating solutions built on AWS
Knowledge of cloud architecture
Bachelors degree in computer science engineering mathematics or equivalent
Strong written and verbal communication skills with a high degree of comfort writing technical documents.

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