Senior Solution Advisor Commerce Cloud - Northeast 417108
Senior Solution Advisor Commerce Cloud - Northeast 417108
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Job Description
We help the world run better
At SAP we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences values flexibility and is aligned to our purposedriven and futurefocused work. We offer a highly collaborative caring team environment with a strong focus on learning and development recognition for your individual contributions and a variety of benefit options for you to choose from.
As a Senior Commerce Solutions Advisor you will be responsible for providing expert guidance and consultation on enterprise software solutions and services specifically within the commerce domain and a willingness to stretch across the CX portfolio in telling the full Customer Journey. You will play a crucial role in understanding the unique needs of customers aligning those needs with SAPs offerings and offering strategic recommendations for implementing suitable solutions to address specific business challenges and opportunities. This role involves close collaboration with customers to analyze their existing processes and systems and to develop tailored solutions that support their business objectives within the commerce ecosystem.
RESPONSIBILITIES
- Showcase expertise as a subject matter advisor in the commerce industry to prospective customers and be an expert in SAP Commerce Cloud and associated CX AI solutions for Commerce.
- Contribute to sales and marketing events both onsite and remote such as NRF and SAPrun marketing events.
- Provide support for analyst discussions and presentations in the commerce domain.
- Partner with sales customer success and business development teams to comprehend customerspecific commerce requirements.
- Support RFx programs with prospects and customers
- Design and architect solutions aligned with customer requirements within the commerce ecosystem encompassing order management systems CRM systems customer data systems and marketing systems.
- Offer Solutions Advisory support by delivering digital assets outofthe box or customized demonstrations tailored to the customers commerce environment.
- Act as a liaison between sales and product engineering teams to convey feedback on product enhancements feature requests and market requirements within the commerce space.
- Provide postsales support for the adoption and utilization of solutions through detailed handoffs business reviews product updates and solution clarifications.
- Stay current on commerce technologies industry trends and competitive landscape to ensure the relevancy and competitiveness of offered solutions.
- Support internal teams and alliance partners and lead thought leadership projects to enhance team processes and products.
- Develop and promote innovative solutions for the team customers and prospects.
- Be a mentor and a coach.
EXPERIENCE
- Minimum of 35 years of experience working with enterprise commerce customers in Direct to Consumer Retail and B2B as a Presales Engineer/Consultant or Solution Architect.
- Working knowledge of Cloud Hosted Services SaaS/PaaS models cloudbased networks.
- Experience in headless/composable SEO POS order management omnichannel solutions and understanding the relationship of commerce to other solutions in the ecosystem.
- Demonstrated ability to present to business and technical Csuite decisionmakers.
- Technical architecture integration and security expertise would be advantageous.
- Proven capability to manage virtual as well as inperson customer meetings.
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in endtoend business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purposedriven and futurefocused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.
We win with inclusion
SAPs culture of inclusion focus on health and wellbeing and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an email with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability
Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity age gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability.
Compensation Range Transparency: SAPbelieves the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAPs commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is actual amount to be offered to the successful candidatewill be within that range dependent upon the key aspects of each case which may include education skillsexperience scope ofthe role location etc. as determinedthrough theselection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.
Requisition ID: 417108 Work Area:Presales Expected Travel: 0 50 Career Status: Professional Employment Type: Regular Full Time Additional Locations:#LIHybrid
Required Experience:
Senior IC
Employment Type
Full-Time
