Manager of Support Services
Manager of Support Services
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Job Description
Position title: Manager of Support Services
Job type: Permanent fulltime
Reporting to: Director of Housing and Support Services
About us:
We open doors for youth and prevent adult homelessness. We serve atrisk youth experiencing homelessness aging out of care or fleeing violence in the home. Young adults who need a place to call home and people who believe in them. We offer safe housing community and support to help youth make healthy choices and shift toward a brighter future.
Position Overview:
The Manager of Support Services provides strategic leadership and operational oversight for the Support Services team ensuring programs align with the organizations mission values and funding requirements. Collaborating closely with staff community partners and funding agencies this role ensures the delivery of culturally responsive traumainformed and harmreduction focused services.
Leading a multidisciplinary team including Case Managers Indigenous Wellness Advocates Clinical Counsellors and Foundations staff the Manager fosters an environment that prioritizes cultural safety collaboration and excellence. Candidates must possess substantial experience supporting Indigenous teams and demonstrate deep knowledge of culturally responsive leadership and communitydriven approaches.
This position is permanent fulltime 37.5 hours per week). Primarily Monday to Friday with occasional evening and weekend commitments required. The salary range for this position is $69498 to $80555 per year dependent on experience and related skills. The successful candidate can expect to enter the organization no higher than the midpoint of the compensation range.
Education & Experience
- Bachelors degree in social work Child and Youth Care or a related discipline; masters degree preferred especially with clinical training.
- Minimum of 5 years progressive leadership experience in program management preferably within the nonprofit or social services sector.
- Proven experience leading and empowering diverse interdisciplinary highperforming teams.
- Demonstrated theoretical and practical knowledge of harm reduction traumainformed care and Housing First methodologies.
- Expertise and understanding of youth homelessness housing sectors public and mental health domains.
- Demonstrated success in building strategic community partnerships and collaborations.
- An equivalent combination of education and professional experience will be considered
Working Conditions
- Occasional weekend and evening work may be required based on operational needs.
- Travel is required to attend events conferences and meetings.
- Oncall duties required.
Special Requirements
- Criminal record check prior to employment and subject to regular review.
- Valid drivers license and access to a reliable vehicle with adequate insurance (business level).
If youd like to learn more about the positions responsibilities and required skills and abilities review the Youth Housing Support job description.
To Apply
If you would like to be a part of a progressive team that is passionate about making an impact please apply with your resume and cover letter.
If you have any questions regarding this position or applying for this position or if you need any accommodation for applying to this posting please call us ator email us at: . We want to support all applicants during this process.
Required Experience:
Manager
Employment Type
Full-Time
